Cyber Security Associate
Current
Sep 2024 - Present
AeroLeads people directory · profile
Tyson Pinder Email & Phone Number
Cyber Security Associate at healthfirst
at
Healthfirst
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Cyber Security Associate at healthfirst
Location
Greater Orlando, United States
Company size
Who is Tyson Pinder? Overview
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Quick answer
Tyson Pinder is listed as Cyber Security Associate at healthfirst at Healthfirst, a with 1591 employees, based in Greater Orlando, United States. AeroLeads shows a matched LinkedIn profile for Tyson Pinder.
Tyson Pinder previously worked as Cyber Security Associate at Healthfirst and Desktop Support Specialist at Healthfirst. Tyson Pinder holds Bachelor'S Degree, Information Technology from Seminole State College Of Florida.
Company email context
Email format at Healthfirst
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Healthfirst
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Profile bio
About Tyson Pinder
Recent IT Graduate with a solid academic background and practical experience in IT support and operations. Consistently recognized for a student mindset and technical troubleshooting skills, I am adept at resolving complex technical issues rapidly and cost-effectively. I hold a Cyber Security Technical Certificate and am currently pursuing a BS in Information Systems Technology from Seminole State College, with GPAs of 3.250 and 3.267, respectively.
Current workplace
Tyson Pinder's current company
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Healthfirst
7 roles
Tyson Pinder work experience
A career timeline built from the work history available for this profile.
Desktop Support Specialist
- Configured and deployed new hire and Zoom room equipment, reducing setup time by 20%.- Resolved complex hardware, software, and application issues, increasing end-user productivity by 15%.- Performed comprehensive systems/network diagnostics, maintenance, and upgrades, resulting in a 25% improvement in system performance.- Achieved 100% inventory accuracy by managing product inventory and shipment of equipment.- Recovered critical systems during the CrowdStrike outage, minimizing downtime and maintaining business operations.
Jun 2024 - Aug 2024
Help Desk Analyst
- Provided 24x7 support for hardware, software, network, and application issues, achieving a 92% first-call resolution rate.- Reduced ticket backlog by 25% through efficient problem-solving and ticket management.- Maintained a 98% customer satisfaction rate by swiftly responding to service requests.
Apr 2024 - Jun 2024
Application Support Specialist
- Delivered technical support via phone, email, and in-person, resolving 100% of issues remotely and improving overall efficiency.- Achieved a 97% customer satisfaction rate by promptly addressing complaints and technical issues.- Conducted troubleshooting and maintenance on network equipment and mobile devices, reducing downtime by 30%.
Aug 2023 - Dec 2023
Internet Repair/Retention Specialist
- Led a team to develop customer retention strategies, improving client satisfaction by 25%.- Managed high standards in metrics, handling over 35 inbound calls per day, leading to a 20% increase in customer retention.- Provided remote technical support, diagnosing and resolving application process-related issues, reducing average resolution time by 15%.
Dec 2021 - Apr 2023
Substitute Teacher
- Produce Excellent verbal and written communication with students.- Skillfully maintained precise and up-to-date attendance records andassignment sheets to ensure adherence to file compliance standards.- Schedule Appointments to travel within the school district to different officelocations.
Feb 2019 - Jun 2022
Av/It Support Technician
- Collaborated on troubleshooting system crashes and data recoveries, reducing system downtime by 40%.- Managed over 15 ticket issues per day, achieving 95% resolution within SLA.- Installed and troubleshooted desktop software, ensuring smooth operation for end-users and increasing user satisfaction by 20%.
Mar 2019 - Dec 2020
Team & coworkers
Colleagues at Healthfirst
Other employees you can reach at healthfirst.org. View company contacts for 1591 employees →
DS
Dipti S.
Colleague at HealthfirstGreater Philadelphia, United States
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SP
Srinivas Pendam
Colleague at HealthfirstBrooklyn, New York, United States
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KL
Kyungha Lee
Colleague at HealthfirstBrooklyn, New York, United States
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MV
Mayra Villa
Colleague at HealthfirstOrlando, Florida, United States
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PB
Preetha Balachandran
Colleague at HealthfirstNew York, United States
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ER
Elizabeth Redner
Colleague at HealthfirstUnited States
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RB
Ryan Bloise, Lcsw
Colleague at HealthfirstNew York City Metropolitan Area, United States
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TW
Tammisha Willis
Colleague at HealthfirstLake Mary, Florida, United States
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AJ
Anita Jaramillo
Colleague at HealthfirstUnited States
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MB
Michael Barnard
Colleague at HealthfirstWashington, District Of Columbia, United States
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Dipti S.
Colleague at HealthfirstGreater Philadelphia, United States
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SP
Srinivas Pendam
Colleague at HealthfirstBrooklyn, New York, United States
View →
KL
Kyungha Lee
Colleague at HealthfirstBrooklyn, New York, United States
View →
MV
Mayra Villa
Colleague at HealthfirstOrlando, Florida, United States
View →
PB
Preetha Balachandran
Colleague at HealthfirstNew York, United States
View →
ER
Elizabeth Redner
Colleague at HealthfirstUnited States
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RB
Ryan Bloise, Lcsw
Colleague at HealthfirstNew York City Metropolitan Area, United States
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TW
Tammisha Willis
Colleague at HealthfirstLake Mary, Florida, United States
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AJ
Anita Jaramillo
Colleague at HealthfirstUnited States
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MB
Michael Barnard
Colleague at HealthfirstWashington, District Of Columbia, United States
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3 education records
Tyson Pinder education
Bachelor'S Degree, Information Technology
Cyber Security Technical Certificate, 3.25
Associate Of Arts - Aa, General Studies, 3.267
FAQ
Frequently asked questions about Tyson Pinder
Quick answers generated from the profile data available on this page.
What company does Tyson Pinder work for?
Tyson Pinder works for Healthfirst.
What is Tyson Pinder's role at Healthfirst?
Tyson Pinder is listed as Cyber Security Associate at healthfirst at Healthfirst.
Where is Tyson Pinder based?
Tyson Pinder is based in Greater Orlando, United States while working with Healthfirst.
What companies has Tyson Pinder worked for?
Tyson Pinder has worked for Healthfirst, Farmers Insurance, American Express, Spectrum, and Volusia County School District.
Who are Tyson Pinder's colleagues at Healthfirst?
Tyson Pinder's colleagues at Healthfirst include Dipti S., Srinivas Pendam, Kyungha Lee, Mayra Villa, and Preetha Balachandran.
How can I contact Tyson Pinder?
You can use AeroLeads to view verified contact signals for Tyson Pinder at Healthfirst, including work email, phone, and LinkedIn data when available.
What schools did Tyson Pinder attend?
Tyson Pinder holds Bachelor'S Degree, Information Technology from Seminole State College Of Florida.
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