Having worked for a variety of Hotel Management brands for the past 27 years, I am passionate about customer service and building strong relationships. I have worked on some of the most prestigious international resorts and hotels across the globe. Being bilingual in Chinese and English gives me the ability to effectively work in an ever-changing environment which demands the use of many different languages while still delivering exceptional results. Working together with a team is key to my success as well. Strong relationships are always built and trust is formed.