Serves as Senior Consultant regarding strategic recruitment efforts of CDC’s Data Science pilot program that involves overall recruiting, workforce planning and analysis, and advising management. Responsible for identifying, attracting, and retaining a high-quality and diverse workforce that involve special emphasis programs in direct alignment with implementation of the President’s Executive Order 13994. “Ensuring a Data-Driven Response to COVID-19 and Future High-Consequence Public Health Threats.”

Oversaw relevant engagement of a portfolio up to 60+ clients. Streamlined business outreach for engaging/re-engaging existing customers with the goal of creating intent for deploying an additional core workload. Managed specifications, capture key engagement criteria, and monitor on-going operations to better understand customer experiences. Analyzed potential project risks and develop solution insights. Built strong client relationships with customer technology executives and decision makers to initiate and drive business strategy discussions around industry drivers and workloads (O365, M365, and Enterprise Mobility and Security (EM+S) Suite. Collaborated with various teams to ensure the products exceed customer expectations.

Oversaw the execution and delivery of a portfolio up to 75+ Office 365 onboarding and migration projects. Directed onboarding guidance, documentation, and tools to assist customers in completing the required provisioning and configuration for the Office 365 and EMS suite. Leveraged deep functional expertise to increase the customer’s usage of existing workloads. Proactively identified new workloads and expansion opportunities in each account to drive value both for the customer and Microsoft. Built, sustained, and leveraged strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence solution adoption, create strong support for new opportunities.

Led and managed a portfolio up to 50+ O365 cloud-based deployments and migration projects. Drove transformation from the traditional on-premises deployment approach to an automated Onboarding Service. Facilitated change management and adoption activities with key customer Technical and Business Decision Makers (TDMs/BDMs), helped reduce implementation risk, and helped drive usage of existing workloads. Developed and fostered effective working relationships with engineering, marketing, enterprise services/support and field sales and partner teams to deliver key business metrics.

Spearheaded employee engagement initiatives to align with business needs. Evaluated client business challenges to understand their business needs through interviewing company personnel to develop relevant programs. Assessed and reviewed internal client company data such as financial statements, payroll information, or existing computer systems. Outlined scope of work, identified, and mapped out schedules, milestones, and required resources to meet the project objectives. Determined and communicated the work product or results that were delivered to the client upon project completion. Developed and carried out communications with the company's senior stakeholders, company staff, and internal and external project teams. Conducted required training classes for employees. Provided feedback to client management.

Provided executive leadership for over $25 million community and economic infrastructure and grant funded programs. Led operations and strategic direction with full responsibility for bottom line factors, including long range planning, finances, reporting, and governance. Provided cross functional management of four divisions: Grants Management, Economic Development, Public Relations, and Community Center, and general oversight of 8 contractors and 28 volunteers. Represented the city at state and federal level meetings and events. Developed and fostered effective working relationships with private businesses, public agencies, grant partners and stakeholders to deliver key business metrics.