Travis Zadikem Email & Phone Number

Bozeman, Mt

Serving as a team lead as well as a Site Reliability Developer with the mission to maintain a 24/7/365 monitoring and support role. The environment includes over 7,000 Linux servers with LAMP stacks, Weblogic clustersm KVM hosts with my main focus on a large Hadoop cluster.• Currently working in OCI (Oracle Cloud Infrastructure) and building out CDH 6.2 using terraform• Hadoop Administrator for CDH 4.3 supporting a 1.7 PB data environment with 30+ servers. (Currently in process of migrating to OCI on CDH 6.2)• Deployed and administered Oracle Big Data Appliance from both command line and Cloudera Manager.• Recommend and execute modifications to Linux Systems in order to provide efficiency, reliability, uptime and performance.• Roll new packages into the environment using Jenkins and Rundeck• Perform patching and weekly maintenance on Red Hat based systems • Monitor incident queue watching for high priority items and working on as needed• Open a Major Incident process as needed when a Cluster, Network, Chat or Email outage takes place.• Responsible for all major and minor maintenance activities that occur in 23 data centers around the world including Japan, Australia, United Kingdom, Canada and also FG/DD/PC• Serve as an escalation engineer for high-visibility services such as chat and Weblogic • Create JIRA tickets for DataCenter team for hardware related items• As shift lead, declare MI and serve as Incident Commander/Communicator/Scribe on the service restoration team• "Eyes-on-Boards" for critical alerts and monitoring using Nagios, Grafana, Graphite, Hadoop and Hue• Continually update SOP's in Confluence

Longmont, Co

Position as a Infrastructure Systems Administrator with responsibilities in monitoring and troubleshooting the IT stack and communicating issues. Worked closely with internal DigitalGlobe departments such as IT Problem Management, Customer Service, the Mission Control Center, Production and Software Development.•Monitored performance of the network, storage, servers and applications, from the perspective of the infrastructure (e.g., all network, all servers) in helping to to keep the Mission Control Center running • Reported on any issues within the IT infrastructure, including Ground System applications•Troubleshot issues that arose with the infrastructure components and helped resolve using pre-defined procedures and/or escalated to 3rd level support personnel.•Proposed changes / improvements to the processes and procedures to help improve operational efficiency, provide better service, etc.

Putnam, Ct

Position as a Systems Engineer with emphasis in supporting and maintaining the VMware and Citrix environment.• VMware ESXi 4.1 (migrated from ESX 3.5) includes host and guest builds• Citrix 4.0 Administrator (migrated to Xen 5.0)• Helpdesk support• F-Secure Antivirus Administrator• RSA token Administrator• PGP Administrator (just migrated desktops from 9.x to 10.2) and server to 3.20• Wyse support including rollouts and imaging• Active Directory support including new GPO’s, OU and logging scripts.

Boulder, Co

Contract position as a systems administrator supporting the Sysco Foods account in the data center at IBM which included daily server builds in a VMware environment.• VMware support• Server Imaging and builds (mostly 2008)• Ticket resolution for server related problems• 24/7 Oncall support• Hands and eyes for cross site support.

Loveland, Co

Contract position as a systems administrator at Agrium supporting their server environment• Exchange 2003 administrator including setting up users, aliases, groups, etc.• Helpdesk support• Active Directory administrator• Imaging laptops, desktops for end-users• SAN administrator (IBM DS-4700)

Boulder, Co

Systems Administrator position supporting the VMware and Citrix farm with added responsibilities including patch management and helpdesk.• VMware ESX administrator in a farm of over 100 servers• Exchange 2007 administrator including setting up users, aliases, groups, etc. • Citrix Administrator (Presentation Server 4.5)• Helpdesk support• Active Directory administrator in a mixed mode server 2008 environment including users, OUs, GPOs, and login scripts• Support focal for Apple products (setup with Citrix and Exchange)• Backup Administrator for both Legato and Backup Exec• Antivirus (TrendMicro) administrator • WSUS patch administrator • Internal Intranet Administrator• 24/7 oncall support with pager rotation

Longmont, Co

Provided support for the R&D engineers with emphasis on the Linux and Windows servers.• Served as the first focal point for networking/software/hardware issues for the R&D lab• Administrator of all Windows & Linux (RedHat, CentoS, SUSE) servers • Administrator for the VMware servers• PXE OS deployments via GHOST and Paragon Pro• Administrator for Intranet• Setup and maintained AD, WINS, DHCP and GPO's• Built Windows Server 2000, 2003 & 2008 for R&D tests• Worked directly with Lab Engineering personnel to coordinate cross-site support

Boulder, Co

IT Manager responsible for all servers, desktops, phones and security badges.• Backup administrator for mission critical servers using Arkeia & Backup Exec• Administrator for the PBX phone system (Inter-tel) • Wrote client scripts for remote backups• Kept intranet and extranet website up to date• Kept Cisco IOS firmware on routers updated• Software audits via NEON responders• Ran audit reports for HIPAA• Monitored server security logs using Event Log Analyzer• Used Whats Up Gold for sending server alerts to email and SMS pagers• Deployed workstations using GHOST and Windows Deployment Services• Applied patches to workstations and servers using WSUS• Administrator for the firewall (M0n0wall) and VPN• Monitored network bandwidth as deemed necessary (used Omnipeek & Ethereal)• Administrator for the ERP system running SQL server and Visual Enterprise • Administrator for Exchange 2003 Server including all patches, clients and backups• Administrator for Network Appliance FAS250 (NAS)

Boulder, Co

Administrator with responsibilities including all desktops, servers and firewall.• Built and setup custom in-house computers• Solomon, Solomon Desktop, and SQL 7 administrator• Backed up, restored and maintained clients and servers with Legato (On Solaris) Networker• Administrator for CS&T Calendar (on Redhat Linux) Apache Server, and IIS Server • Administrator for our Network Appliance F720 File Server• Supervised two other employees and helped them with their workload• Setup new accounts, aliases, and IP addresses on NIS+ Solaris server• Supported a small Linux community (Redhat, Mandrake and SUSE based) for the Engineers

Milliken, Co

Systems Administrator for the school district with responsibilities including supporting the WAN, LAN, phones, desktops and servers.• Setup new Windows 2000 Exchange Server to be used between 4 schools and over 150 users• Managed Windows 2000/2003 Server with Active Directory between all 4 schools including GPOs and users• Setup all new client machines using Ghost cloning software• Supported all MAC machines in the elementary schools• Kept Cisco routers updated with latest IOS software• Implemented, setup and deployed new machines using GHOST as they came into the district• Setup new Linux based help desk system (to help with incoming support requests• Maintained the district's PBX phone system (NEC)

Boulder, Co

Administrator with responsibilities including building desktops, servers and supporting the infrastructure.• Built and setup custom in-house computers• Solomon, Solomon Desktop, and SQL 7 administrator• Legato Network administrator including backups and restores• Supervised two other employees and helped them with their workload • Linux administrator for a couple of custom applications including Razor and calendar system• Administrator for Network Appliance F720 File Server• Setup new accounts, aliases, and IP addresses on NIS+ Solaris server

Westminster, Co

Position consisted of mainly upper level support for the building at the desktop level and special support to the VP's, Executives and Managers as a main point of contact.• Premiere Support to the VPs Executives and Managers at Lucent• First, second and third tier PC software support for more than 1500 users• Restored and backed up files for end-users using Backup Exec