Chien Tze Keet Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Malaysia

Software Development:- Contributes to coding of customizations and organizational products.- Conducts unit testing and tests all system components to ensure compatibility with quality assurance standards.- Provides primary support for the operation of systems by conducting diagnostic procedures to identify problems and devise solutions.- Utilizes and follows standard change and release processes in the maintenance of source code and code releases for applications as assigned.- Triage reported software defects, debug issues, isolate issues and fix or identify appropriate workarounds or necessary design changes.Technical Leadership:- Provides technical designs, quality assurance, integration and implementation of custom application development.- Reviews user requirements to create designs and/or review design specifications to create technical specifications.- Provides application maintenance and support to customers and other Agilyx resources.- Assist in the development and mentorship of junior staff within projects.Project Development:- Identifies project needs for complex technical environments.- Works with consultants and customers to gather requirements and specifications, ensuring appropriate selection of technical architecture.- Develops and presents proposals and designs.Continuous Improvement Champion:- Participates in defining, documenting and implementing software development standards, including enterprise wide application standards, policies and tools, for Agilyx development.- Researches best practices, corporate tools using new technology and recommends innovative solutions. Encourages and enforces adherence to Agilyx development standards and best practice.

Kuala Lumpur, Malaysia

Responsibilities:- Investigate and document application and technical problems logged by Unit4 B2B customers via Unit4’s case logging system, providing solutions, potential workarounds or action plans.- Always keep customers updated through written and verbal communications.- Process all cases in accordance with Company response times / escalation procedures.- Handle customer escalations, taking ownership of complicated issues, thereby demonstrating the ability to take over a case at any stage of investigation within your area of expertise.- Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigations.- Comply with Company’s information and Security Requirements and all company business procedures, policies and ISO/BS standards.- Primarily be based in the Malaysia office, but may be required to visit customer sites to assist in the resolution of application or technical problems.- Potential for weekend work occurring as part of the 24/7 (follow the sun) support function.

America, Africa, Europe And Asia Pacific

Responsibilities:- Requirement gathering.- Functional and technical analysis of processes to be implemented in different modules.- Designing, testing, installing and monitoring new systems.- Reporting study and development.- Prototype elaboration.- Data migration.- Key user trainings.- On-site and off-site support.- Enhancement, troubleshooting and customization on implemented environment.Agresso Technical Experiences:- ACT (Client Extension, TopGen Extension, Server Extension, Web Extension-Experience Pack) / Agresso Web Services / AG16 / ASQL / ARC / ARW / Excelerator Reporting / IntellAgent / Interfacing / Data Modeling / Data Migration / Management Console / Installation / Version UpgradeAgresso Functional Experiences:- Common / General Ledger / Accounts Payable / Account Receivable / Fixed Assets / Project / People Planner / Travel Expenses / Purchasing / Sales Order / Inventory Management / Planner / Commitment Accounting / Workflow / Dashboard & Reporting / Form / Flexi-Fields / BIF / DataLoad / Excelerator PostbackReporting Experiences:- Crystal Reports / SQL Server Reporting Services (SSRS) / Visual Studio Reporting DesignerDatabase Experiences:- Microsoft SQL Server / MySQL / Microsoft AccessProgramming Experiences:- C# / VB.NET / Excel VBA / HTML / JavaScript / AJAX / JQuery

Petaling Jaya, Malaysia

Working as a member of the regional Southeast Asia services team, primarily be leading, delivering and supporting implementation activities at customer projects.Responsibilities:- Business analysis and process re-design in the context of an ERP implementation.- Comprehensive GAP analysis, outlining identified GAPs along with optional solutions together with cost and resource estimates.- Adaptation and design of our solution to support customer’s required processes and procedures.- Manage process testing, CRP and UAT of implemented system.- Provision of core team and end-user education.

Petaling Jaya, Malaysia

Responsibilities:- Provide details reliable solutions and quality deliverables.- Full application life cycle design, solution & architectural design.- Application customization, develop various reports with reporting tools.- Plan & organize delivery of solution, handling end to end implementations.- Work with project team members to meet project deliverables.- Large enterprise deployment in complex environments.- Troubleshoot intricate technical issue & application performance bottleneck.- Presenting complex development topics to functional & technical personnel.- Conduct training, support for customers, internal staffs and partners.- Pre and post-installation of the ERP suite of software (Agresso & Coda).- Implement interface and conversion mapping ERP suite of software.- Taking ownership in the technical portion & successfully implement UNIT4 products for large to small enterprises.

Subang Jaya, Malaysia

Responsibilities:- Manage a team of 3 developers in design, development, installation, testing and maintaining of ERP System.- Programming tools = VB.NET, Microsoft SQL, Excel VBA, XML, HTML, JavaScript, AJAX, JQuery.- Module = Admin, Master, Purchase, Store, Sales, Warehouse, Quality Control, Delivery Scheduling, Material Requirement Planning, Job Order Planning, Machine Capacity Planning, Production Planning.

Selangor, Malaysia

Responsibilities:- Plan and implement BRP (Business Process Reengineering) and MRP(Manufacturing Resource Planning) System.- Setup and maintain company servers, domain, email, website, cctv.- Design and maintain company networking infrastructure, firewall, security,user access right, data backup.- Provide software and system training for end users.- Use VB.NET and Excel VBA to create various systems to standardizeprocesses and improve work efficiency:(1) Production Control System(2) Material Control System(3) Component Part Stock Control System(4) Production Capacity Evaluation System(5) Laser Department Production Scheduling System(6) Laser Cutting Time Calculation System(7) Material Pieces Program Calculation System(8) Quotation System(9) Customer and Supplier Delivery Control System(10) CNC Program (G-Code) Auto Generator

Selangor, Malaysia

Responsibilities:- Qualified as an ISO 9001:2000 Internal Auditor.- Plan, establish, maintain company QMS (Quality Management System), andensure it meets ISO 9001:2000 requirement.- Successfully achieved Certificate of ISO 9001:2000 for company.

Kuala Lumpur, Malaysia

Responsibilities:- Install whole set computer hardware, software and driver.- Personal computer troubleshooting.- Network cabling, direct linking and cross linking.- System configuration and system integration.

Bachelor'S Degree, Business Information System, Merit

Activities and Societies: Committee Member of Malaysia Army Recruit / Programme Co-Ordinator in the Community Society / Programme.

High School, Unified Examination Cert / Sijil Pelajaran Malaysia (Spm), Merit

Activities and Societies: Participated in Boy Scout Troop for 3 years, ever elected as Programme Co-Ordinator, Secretary, Quartermaster.