- Maintains company and product compliance (eg. reporting requirements, registration, labelling) with national regulations as well as provincial and state regulations in both Canada and the USA.- Responsible for filing cosmetic notifications with Health Canada prior to product launch to assure compliance with Canada's Cosmetic Regulations.- Collaborates with the research team to review and edit clinical trial reports to verify that crucial details required by regulators are included within the report.- Prepares and submits comprehensive application packages for Natural Product Numbers to ensure products are licensed with Health Canada for sale within Canada

- Designated Quality Assurance Person (QAP) for the company's Health Canada import site license and performs Quality Assurance specification reviews and product releases.- Experienced with Good Manufacturing Practices relating to Natural Health Products as well as Health Canada site licensing requirements.- Licensed more than 100 Natural Health Products and has an in-depth understanding of the Natural Health Product Regulations.- Collects technical documentation from clients and conducts comprehensive screening of information for all projects undertaken by the company.- Conducts reviews of prepared product license application packages to ensure documentation is prepared correctly prior to submission to Health Canada.- Collaborates with Subject Matter Experts on the team to ensure that the client's needs are met for every project.

- Utilized teamwork, interpersonal and communication skills when providing customer service to students and staff.- Facilitated daily operations at the McMaster University student residences through organizational and problem solving skills.- Provided shift coverage for other housing staff.

- Signed guests into residence as a part of normal safety and security protocols.- Effectively dealt with issues and situations diplomatically through conflict resolution skills.- Assisted students in residence with the transition to university and residence life.