Customer as a lifetime relationship:By listen carefully to customer needs, work hand in hand between service & sales force you can achieve great results. If a customer only sees a sales rep, they feel they are being pitched to. If they see a service tech, they know they have a breakdown in their system. But when the relationship is managed beyond the sales/service interaction, they know they have a partner who cares about them.Over 17 Years of Experience in The Hi-Tech Industry from Start-Up to Global CompaniesStrong Proven Leadership Skills Including Management of Professional Services Teams Spread Globally (Project Managers, Technicians, Developers, Pre-sales and Trainers)Proven Sales Management Skills with Tier 1 CustomersPlaned, Built and Managed International Professional Service Teams and Grow Service Sales and Delivery to 20M$ a YearInternational Channel Management Including Recruiting, Certification and Managing PartnersTechnical Knowledge in the Telecom, Security and Multimedia IndustrySpecialties: Expertise in building and managing international Professional Services groups, project management, customer support, CRM, business development, sales, channel management.Combined business and service orientation to improve productivity and customer satisfaction.