KEY RESPONSIBILITIES:Budget Management, CAPEX & OPEX Analysis, Office Buildup & BOQ preparation, Facilities Management, Business Coordination, Domestic Registration, Fleet Management, Project Management and Participation, Legal proceedings, Safety & Security, Project Control and Coordination, Organizing indoors/Outdoors Business Events, Procurement & Logistics, Record Keeping, Management, Supervision, Orientation and Onboarding

 Expertly performed reporting and supervisory role in data processing, daily documentation, and report preparation. Adeptly organized documents for filing, numbering process and approval for work in progress on sites on a daily basis. Meticulously crafted statistical reports managed different information requests and executed office management activities including correspondence management, visitors management and making meetings arrangements Thoroughly monitored and tracked controlled documents from initiation to implementation. Productively provided assistance in RFI’s designing, editing, and submission of required documents to relevant engineers for scrutiny. Carefully managed and maintained RFI’s, NCR & SOR’s in soft and hard form; dealt with engineer’s drawings and printing Competently supported internal stakeholders to ensure smooth functioning of operation activities in a given time scale.Effectively coordinated with client and consultant, performed a work audits on a continuous basis. Carefully administered monthly invoicing and project payments

 Cordially delivered top-class customer services maintaining high-level customer satisfaction. Delicately managed angry callers, annoyed and upset customers. Profitably delivered product and service information to customers; achieved daily targets while adhering to set KPIs. Capably executed sales of Ufone prepaid and postpaid sim connections Skillfully handled customers on front desk and coped with different problems like connection queries, billing details, wrong billing and handsets/laptop configuration including Blackberry, U-mail, GPRS & MMS Resourcefully coordinated with cross-functional teams for in time solution to customers and center issues. Efficiently prepared and delivered daily, weekly and monthly reports to team leads regarding KPI’s and performance