I am inclusive leader, who is passionate about growth mindset, learning and helping people get motivated in achieving their best and getting the best possible outcomes for their customers in my career as a Learning and Development and Banking professional over 24 years of experience.As a former refugee and a Rotarian, my passion is to mentor and coach youth, vulnerable women and new migrants by inspiring them to use their cultural strengths and navigate through the cultural norms of the corporate world. I work closely with the community in groups and as individuals, to uplift their skills In building their careers.I have superior understanding in customer lifecycle, understanding my customer needs, which enables me to design a tailor-made solution to suit their needs. My ability to build strong trusting relationships both external and internal with stakeholders and influencing skills allows me to inspire professionals, to a level where they are capable and confident to deliver excellence in customer service and ensures their depth of knowledge in Risk and Compliance. I thrive in my team’s success and celebrate Diversity of working and thinking. I support multiple teams throughout the project life cycle and have successfully navigated through by collaboratively solutioning complex and complicated issues arising from regulatory changes and Target Operating Model initiatives.I have a strong business project background and appreciate the value of clear and concise written and spoken communication. I am great at managing a project, to deliver to plan whether its run using a waterfall or agile methodology, and also managing up to message key issues or hurdles, importantly able to identify and communicate risks and how to mitigate them. I am, dynamic, passionate and charismatic person and enjoy building strong relationships with everyone and I celebrate the successes of my peers. I work with integrity and do my best to derive the best outcome for our customers and shareholders.Expertise verified within: Coaching and Training Facilitation Risk Management  People Management  Project Management Stakeholder Management Change Management Compliance Management Valuation process expert Time Management Customer Life-cycle Process Management