I got this job during Christmas. during my time at sports directed I learnt valuable transferable skills. mostly I learnt how communicate and ensure my team can generate sales with a stress free environment as well as sport direct standards are met.

As a sales associate at a phone shop, your primary responsibility is to provide excellent customer service while driving sales and ensuring customer satisfaction. You will greet customers warmly as they enter the store, actively listen to their needs, and provide knowledgeable assistance in selecting the right products and services to meet those needs. This includes explaining the features, specifications, and pricing options of different phone models, accessories, and service plans. You will also demonstrate the functionalities of various devices, provide technical support, troubleshoot issues, and ensure customers understand how to operate their devices effectively. Processing sales transactions accurately and efficiently, handling cash, credit card transactions, and returns or exchanges as needed, is also part of your role. Additionally, you'll be expected to stay up-to-date with the latest industry trends, product launches, and promotions, and make informed recommendations to customers. Throughout the customer journey, your aim will be to build rapport, foster long-term customer relationships, and ensure each customer leaves the store satisfied with their purchase and overall experience.