•Supervising a team of hardware category sourcing buyers (team size 8 to 10), spearheading end-to-end procurement operations, including the acquisition of new hardware and the management of HW AMC renewals for global customer accounts• Creating and managing global procurement strategies and solutions for IT hardware and software, ensuring adherence to governance guidelines, achieving cost savings, and conducting effective negotiations with suppliers•Facilitating monthly and quarterly supplier governance meetings, ensuring optimal supplier performance and effectively resolving any escalations• Providing comprehensive training to the team on innovative procurement strategies and regularly conducting operational reviews with customers and internal stakeholders•Spearheading contract redlining and negotiating with suppliers, ensuring strict adherence to quality standards and timely contract renewals

•Managed a team of 3-5 members & oversaw data maintenance activities, spearheaded procurement requests for clients, ensuring precise and prompt processing of purchase orders and efficient catalog management•Guided the transition process and facilitated knowledge transfer from clients and various delivery centers, ensuring seamless completion and timely sign-off•Administered regular process knowledge assessments within the team, fostering continuous improvement and ensuring strict adherence to quality standards•Administered Process Update Tracker and shared with team daily as well as discussed it in Team Huddles•Managed client SAP approval flow

• Initiated RFQs to preferred vendors to source materials and services, negotiated with suppliers, and generated purchase orders• Supervised the creation, updates, and follow-up of purchase orders, diligently followed up, and ensured punctual delivery of materials• Addressed inquiries from clients and suppliers regarding purchase orders, material delivery, and invoicing• Performed thorough root cause analysis on delayed invoices and implemented effective measures to ensure prompt payment

•Effectively resolved conflicts and addressed claims from vendors and customers, fostering seamless procurement operations•Produced comprehensive reports on a regular basis to track process efficiency and pinpoint opportunities for enhancement•Implemented a vendor evaluation system, resulting in 80% improvement in supplier performance and increased customer satisfaction