With over 5 years in technology and e-commerce, my career is marked by a commitment to continual improvement and innovation. At ascena, my problem-solving competencies were pivotal in driving service desk efficiency, aligning with the company's mission of delivering exceptional IT support. My expertise in office 365, combined with a drive to foster diverse and inclusive work environments, has enabled me to contribute significantly to team success.As an Amazon Seller, I applied my analytical skills to lead product development and market analysis, which resulted in a staggering 700% sales increase. I spearheaded marketing campaigns leveraging PPC, optimized product listings for better conversion, and managed B2B client relations, all culminating in substantial profit growth and market expansion. This role honed my abilities in operational management and customer engagement, underscoring my aptitude for leading in dynamic, customer-centric industries.