Ubaid Rashid Email and Phone Number

Interacted with customers to verify return requests, address concerns, and provide assistance throughout the return process, maintaining a professional and helpful demeanor.Maintained detailed records of return transactions, including reasons for return, condition of items, and resolution outcomes, ensuring accurate documentation for future reference.

Provided exceptional service as a Customer Care Representative at PTCL for 3 months, resolving customer queries and guiding them on PTCL services.Successfully resolved technical and billing issues, ensuring customer satisfaction through active listening and timely solutions.