Ubaid Ulla Email and Phone Number

* Handling end-to-end vertical functions (Sales/Delivery/Backend Support).* Engage Client with Zoom call or face to face meeting to address concern and maintain good relationship.* Taking care of Multiple Projects/ Client from end-to-end ownership i.e., Sourcing business to final happy delivery of project/ Campaign.* Guide/Mentor all vertical/ department team member involved in his projects.* Monitored market trends and competitor activities to identify new business opportunities.* Developed and implemented performance improvement strategies and plans to promote continuousimprovement.* Maintain healthy relationship with Clients, Vendor and inhouse team.* Account Management: Develop a customer focused strategy and key relationships that will drive theControls & Digitalization message throughout customer.

* Actively listened to customers' requirement, confirming full understanding before addressing concerns.* Engage Client with Zoom call or face to face meeting to address concern and maintain good relationship.* Conducted product/Service demonstrations and presentations, converting leads into paying customers at a rate of 50%* Negotiated and closed deals, resulting in a 35% increase in monthly revenue.* Monitored market trends and competitor activities to identify new business opportunities.* Developed and implemented performance improvement strategies and plans to promote continuousimprovement.* Follow and achieve departments sales goals on weekly, and monthly basis.* Participated in team-building activities to enhance working relationships.

* Assessed training program effectiveness on regular basis and improved upon deficient areas.* Designed and implemented sales training program and documentation.* Worked with customers to understand needs and provide excellent service.* Participated in team-building activities to enhance working relationships.* Trained and mentored new personnel hired to fulfill various roles.* Identified issues, analyzed information, and provided solutions to problems.* Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.* Maintained energy and enthusiasm in fast-paced environment.* Resolved problems, improved operations, and provided exceptional service.* Developed team communications and information for meetings.* working closely with the salesperson and customers to maintain the Service and NPS rating.

* Actively listened to customers' requests, confirming full understanding before addressing concerns.* Prospected and qualified potential clients, increasing the client base by 20% within the first Quarter.* Conducted product/Services demonstrations and presentations, converting leads into paying customers at a rate of 50%* Negotiated and closed deals, resulting in a 35% increase in monthly revenue.* Monitored market trends and competitor activities to identify new business opportunities.* Developed and implemented performance improvement strategies and plans to promote continuous improvement.* Follow and achieve departments sales goals on daily, weekly, and monthly basis.* Learned new skills and applied to daily tasks to improve efficiency and productivity.* Participated in team-building activities to enhance working relationships. delivery.* Ensure high level of quality service provided to the customers to maintain the Service and NPS rating.

* Supervised and monitored daily tasks of 08 subcontractors.* Prepared site reports and organized subcontractor invoices, codes documentation and schematics.* Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed.* Prepare a Daily report and interact with client to discuss about daily work progress to serve them best.* Familiarity with calculations, layout, and sizing of HVAC projects* Handle day to day work to meet all deadline.* Developed cost estimates for planned projects to aid in costing and budget planning efforts.* Checked technical designs and drawings for adherence to standards.* Developed SOPs and change controls pertaining to setup, maintenance and operation of equipment, facility, and utilities.