Ubaid Bin Shakeel Email & Phone Number
@vestastream.com
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Who is Ubaid Bin Shakeel? Overview
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Ubaid Bin Shakeel is listed as Vice President of Business Development at Vesta Stream Studios, a with 7 employees, based in New Delhi, Delhi, India. AeroLeads shows a work email signal at vestastream.com and a matched LinkedIn profile for Ubaid Bin Shakeel.
Ubaid Bin Shakeel previously worked as Team Leader,New Accounts & Fraud at American Express and Analyst, New Accounts & Fraud at American Express. Ubaid Bin Shakeel holds Bachelor Of Science - Bs from Bharati Vidyapeeth University College Of Engineering, Pune.
Email format at Vesta Stream Studios
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About Ubaid Bin Shakeel
Service-centered, compliance-driven operations manager offering strong leadership, business orchestration and organizational skills and a history of exceeding employer expectations and goals. Proven record of 14 years of awarded recognition for building high-performance back-office teams and ensuring a consistently pleasant client experience in the financial services industry.I endeavor to consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations with a history of strengthening compliance; improving processes; and elevating output, quality and team morale to an all-time best.
Ubaid Bin Shakeel's current company
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Ubaid Bin Shakeel work experience
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Team Leader,New Accounts & Fraud
Current+ Driving best in class Net Promoter Score & Top Box transactional rating for customer experience for Global Fraud & New Accounts division.+ Leading a team of 18 Transaction Service Analysts remotely servicing new account opening operations for potential clients globally.+ Overseeing team adherence to established fraud management processes & acting as an escalation point for Analysts.+ Mentoring & training Analysts on a one-on-one basis to establish KPIs, generate account results and improve performance-to-goal.+ Collaborating with cross-functional teams, including workforce & MIS for planning, scheduling, and reporting. + Implementing guidelines for employee evaluations, recruitment, and promotions.
Analyst, New Accounts & Fraud
+ Analyzed & processed transactions in compliance to aspects of corporate fraud lifecycle policies including prevention, detection & recoveries.+ Engaged in fraud prevention & management of global accounts for premium clients in USA, UK, Singapore, Australia, New Zealand, and India.+ Conducted systematic analysis of transactions to minimize credit and fraud risk while enabling spend and revenue.+ Highlighted and recommended changes in workflows, procedures, based on customer demands to meet their needs and always ensure best-in class customer experience.
Process Advisor, Ukrb
+ Handled customer requests pertaining to personal accounts, loans, insurance, credit cards and bonds of UK Retail Banking (UKRB) clients.+ Dealt with customer queries and ensured appropriate resolution was offered with the support of clearly defined scripts and processes.+ Acknowledging customer complaints, dealt with dissatisfaction to assuage customer concerns and resolved them using knowledge & expertise.+ Assisted Team Leader in administration of the section, including organizing workflow, queue management and query resolution.
Sr. Sales Consultant
+ Managed the routine inbound and outbound sales calls, for orders and quotes to meet daily targets.+ Analyzing the customer needs and providing options that correspond to their budget.+ Delivered unrivaled support and assistance to existing and potential customers regarding service inquiries, plan trials, and ensured a high level of client satisfaction.+ Sales order processing including promo requests, quotes, running reports, customer follow-up and open order.
Ubaid Bin Shakeel education
Frequently asked questions about Ubaid Bin Shakeel
Quick answers generated from the profile data available on this page.
What company does Ubaid Bin Shakeel work for?
Ubaid Bin Shakeel works for Vesta Stream Studios.
What is Ubaid Bin Shakeel's role at Vesta Stream Studios?
Ubaid Bin Shakeel is listed as Vice President of Business Development at Vesta Stream Studios.
What is Ubaid Bin Shakeel's email address?
AeroLeads has found 1 work email signal at @vestastream.com for Ubaid Bin Shakeel at Vesta Stream Studios.
Where is Ubaid Bin Shakeel based?
Ubaid Bin Shakeel is based in New Delhi, Delhi, India while working with Vesta Stream Studios.
What companies has Ubaid Bin Shakeel worked for?
Ubaid Bin Shakeel has worked for Vesta Stream Studios, American Express, Barclays, and Aol.
How can I contact Ubaid Bin Shakeel?
You can use AeroLeads to view verified contact signals for Ubaid Bin Shakeel at Vesta Stream Studios, including work email, phone, and LinkedIn data when available.
What schools did Ubaid Bin Shakeel attend?
Ubaid Bin Shakeel holds Bachelor Of Science - Bs from Bharati Vidyapeeth University College Of Engineering, Pune.
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