Collaborate with key stakeholders across various departments to gather detailed requirements, analyze current business processes, and identify opportunities for improvement. Partner effectively with service integrity team teams to translate business requirements into clear and actionable technical specifications to the end users.

Quantitative analysis by preliminary data report, Reporting with visualization and dashboards.

Categorize the daily paid, unpaid claims and contribute to weekly/monthly reports on production management.

Back-office operations, coordinating with MIS Team. Handling the daily applications submitted, all over India, for Mutual fund distributor licenses.

Handling chats and email for the Amazon customers. Responsible for the Process flow from the point of Online Purchase to the product gets delivered without any issues.