Muhammad Ubaidullah Bin Mohamad Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

• Prioritized systems performance and availability, ensuring efficiency; understanding and anticipating customers' (both internal and external) expectations to drive and deliver excellent service.
• Prioritized the optimum performance of the database/system and handled database-related issues including data extraction, data patching, data schedule extraction, DB migration, database backup, and recovery support.
• Spearheaded the maintenance of batch job scheduling for all applications and sub-systems
• Led the deployment of projects and programs to production, on time, ensuring ready-to-go-live within the stipulated timeline and post-deployment quality results are minor to zero issues.
• Reviewed and implemented preventive actions in rectifying problems or threat identity including DB errors, backups, interface issues, and scheduler. Implemented disaster recovery solutions and achieved uptime for.
• Assists in the planning, organizing, and document management including oversight of consultants to ensure that results are accomplished efficiently and in accordance with applicable auditing standards. Successfully met.

Federal Territory Of Kuala Lumpur, Malaysia

• Managed Microsoft Office365, active directory, and IT assets; monitored and ensured the health of internet connection, backup, and server.
• Installed and configured new computer hardware, software, printers, and networking equipment for newcomers.
• Assisted users with PC-related issues and conducted introductory briefings.
• Provided JDE functional support and JDE month-end closing process during the financial closing of each month.
• Executed investigation and troubleshooting of JDE production, finance, and distribution issues (queries, data analysis) and worked with the business to fix the root cause.
• Implemented deep analysis of issues and escalation of technical issues with the functional and maintenance team.

Petaling Jaya, Selangor, Malaysia

• Managed JDE CNC activities - Security Administration, creation of ID, deployment for production and testing server, setup scheduler, and ensuring server runs smoothly.
• Maintained AS400 DB2 Database Administration.
• Troubleshoot all technology issues of a JDE.
• Assessed the state of infrastructure, including servers, and made recommendations to improve efficiency, reduce costs, and provide support for the operation, alongside the infrastructure team.
• Supported backup for the installation, configuration, and maintenance.
• Liaised with vendors on all technical updates, upgrades, and problems/issues.

Petaling Jaya, Selangor, Malaysia

• Support and analyze Pharmacy Information System (PhIS) by monitoring performance and troubleshooting problems that occurred after multiple errors & failures reported by the facility.
• Responsible for monitoring and maintaining server, network, and system to ensure operations run efficiently through Zabbix.
• Single-handedly conduct the renewal of SSL Certificates.
• Performed backup and restored database using pgAdmin and WinSCP.
• Supported the Help Desk team to troubleshoot system issues and monitor remote locations in resolving problems using Virtual Network Computing (VNC) and Linux commands.
• Execute the script and extract data for each facility based on the Database and Application team requests.

Bachelor Of Information Technology (Hons) In Software Engineering, Information Technology

Diploma In Industrial Electronics, Electronics And Information Technology