Leadership and Management: Lead and manage the QA team, setting clear objectives, delegating tasks, and fostering a collaborative environment.Quality Management: Develop and implement QA policies, procedures, and standards to ensure compliance and establish metrics for performance measurement.Process Improvement: Continuously evaluate and enhance QA processes to improve efficiency and quality throughout the development lifecycle.Customer Focus: Prioritize customer requirements and feedback to drive satisfaction and improvement.Reporting and Communication: Prepare and present reports on QA performance to stakeholders, ensuring effective communication.Quality Culture: Promote a culture of quality and continuous improvement within the organizationHR Policies and Procedures: Developing, implementing, and communicating HR policies, procedures, and guidelines to ensure compliance with legal requirements and alignment with organizational objectives. HR Operations also updates policies as needed and ensures employees' understanding and adherence to them.