Operations Manager
Current• Oversee all aspects of order planning and shipping including day-to-day operations.• Lead a team of 200 associates, 7 Supervisors & 2 Ops Manager II by coaching to success, providing support including developing a strong team culture.• Improve the efficiency of production by migrating employees and equipment to maximize utilization.• Prepare and analyze warehouse performance that includes Quality and Inventory key performance metrics including present Daily/Monthly/Quarterly to customer.•Maintain and lead strong customer relationship including serve as their onsite point of contact for visitors including associates that work onsite.• Ensure high customer satisfaction, maintain production goals, and reduce inventory carrying costs.• Utilize Lean Manufacturing strategies to improve processes and to reduce costs.•Oversee training programs for new employees and ongoing projects to improve the effectiveness of staff.