Jeff Twardowski Email & Phone Number

Hamilton, OH, US

Hamilton, Ohio, US

• Provide consulting/training services covering technical & business skills such as System Administration, Communication, Strategic Planning, Project Management, Business Analysis, and Application programming.
• Insurance - Created/implemented an internal meeting solution that saved $143k per year in third-party communication costs.
• Manage internal/external hardware and software solutions.
• Project Director: Created an application that captured manufacturing multi-line measurements to generate data analytics to identify defects and waste before product shipment.
• Insurance - Managed integration project between sales & ERP software. Provided reporting/workflow between sales, implementation, & accounting, thus allowing departments to meet SLA.
• Federal - Resolved a workflow issue that aggravated the organization for two years.

Chicago, Illinois, US

• Led and participated in many projects from implementation to completion to help improve business practices. Identified business challenges and developed strategic solutions based on Arden's and the clients' needs..
• Created programs for business expansion while creating standards and procedures to smooth implementations.
• Directed project processes, including planning, cost estimates, and timelines. Ensured the business risk, scope, and impact were tolerable.
• Oversaw customer training programs and conducted a few programs and seminars myself.
• Performed analysis of new or existing products, systems, procedures, and workflow needs to provide solutions to prevent possible problems.
• Oversaw customer training programs and occasionally conducted a few programs and seminars.

Boston, MA, US

• (Formerly Ohio Casualty Group)Designed a variety of IT enhancements and solutions to improve business efficiency and productivity. Enhanced existing system through conceptualizing data exporting and synchronizing.
• Converted Lotus Notes staffing from consultant base department to employee base department, resulting in the company saving approximately $918,000 per year.
• Managed a $1.3 m cost saving migration from Lotus Notes mainframe to Windows environment.
• Supervised rollout of Lotus Notes to all branches and SOHOs (totally 2,500 employees) within 90 days.
• Implemented a strategic plan for administrators and developers, leading maximization of productivity and company expectations.

Cincinnati, Ohio, US

Member of the Department of Economics, Taught Masters Human Resources Information Systems (HRIS)

• Formerly (Cincinnati Bell Information Systems)Due to company growth, worked on a variety of systems ranging from DOS, OS2, Windows, AS400, Sun and Mainframe systems. Starting as a mainframe programmer, worked as a.
• Saved the company approximately $3.9 M annually in penalties through the elimination of 300+ server outages each month.
• Handled $2.5 M budget for Lotus Notes’ software and hardware, servicing 65,000+ users/clients and supporting 300+ servers.
• Performed various functions, including: security, database administration, capacity planning, support, strategic/tactical planning, training, and project managing.

Mba, Mba

Bs, Information Processing Systems