Uche Regina Emmaobi, Ccrp Email & Phone Number

United States

• Maintaining systems to coordinate and track study conduct, site performance, and timelines - this is crucial for ensuring that the study is conducted efficiently and effectively.
• Assisting with the preparation, submission and/or tracking of regulatory materials - this is essential for ensuring that the study complies with all applicable regulations and guidelines.
• Reviewing study documents, operational policies, and procedures; coordinating internal and external reviews; and tracking key decisions - this is important for ensuring that the study is conducted in accordance with.
• Maintaining shared filing systems (e.g., SharePoint, MS Teams); collecting, reviewing, and filing essential documents (e.g., in the study-specific electronic Trial Master File [eTMF]) - this is essential for ensuring.
• Communicating directly with various research sites, providing technical assistance to research sites and study staff, including review of materials, site updates, subject payment and query resolution, under supervision.
• Prepares patient documentation ahead of appointment; Ensures patient files and source documents are ready for their visit.

Tates

• Checked subject vitals such as temperature, blood pressure and blood sugar levels.
• Verify and/or correct research study information on source documents; research queries and variances; and provide feedback to the site data collector.
• Input research study data into trial Electronic Data Capture (EDC) system, maintaining quality control for content, accuracy, and completeness.
• Prepare and maintain research study files. Compile, collate and submit study information within established deadlines.
• Collect and submit regulatory/ethics documentation pertaining to the research study.
• Assist in maintenance of regulatory documentation.

United States

• Developed community reputation through a commitment to customer satisfaction
• Managed large amounts of incoming phone calls and generated sales leads.
• Identified and assessed customers’ needs to achieve satisfaction.
• Built sustainable relationships and trust with customer accounts through open and interactive communication.
• Provided accurate, valid, and complete information by using the right methods/tools.
• Met personally/customer service team sales targets and call handling quotas.

United States

• Collected data and followed research protocols, operations manuals, and case report form requirements.
• Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
• Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
• Followed informed consent processes and maintained records.
• Maintained compliance with protocols covering patient care and clinical trial operations.

• Provided assistance to staff, managers, and senior-level officers as needed.
• Created, prepared, and delivered reports to various departments.
• Received and forwarded communications to different staff and departments.
• Organized meetings and meeting schedules for each department.
• Performed clerical duties, such as filing, faxing, answering phone calls, and responding to emails.
• Coordinated with human resources to handle payroll and personnel databases.

Nigeria

• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Introduced higher standards for customer service and increased efficiency by streamlining operations.
• Developed documentation and logs of implemented solutions and generated and submitted reports.
• Created customer support strategy to increase customer retention.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Worked with marketing department to launch and manage promotional activities and campaigns.