✔ Collects site information for the survey team, including the geo-points✔ Enlist survey participants into the digital questionnaire on ESPEN Collect✔ Carefully match FTS results to survey participants enlisted✔ Document missing communities or schools✔ Provide report to the survey coordinator at the end of exercise.

I have acquired significant expertise in customer service and related roles. My extensive experience includes a seven-year tenure as a customer care representative at MTN Nigeria, a prominent telecommunications company, where I managed both outbound and inbound customer interactions. During this time, I adeptly addressed customer inquiries and concerns while ensuring a high level of professionalism. My skill set encompasses a strong proficiency in utilizing internet resources, coupled… Show more I have acquired significant expertise in customer service and related roles. My extensive experience includes a seven-year tenure as a customer care representative at MTN Nigeria, a prominent telecommunications company, where I managed both outbound and inbound customer interactions. During this time, I adeptly addressed customer inquiries and concerns while ensuring a high level of professionalism. My skill set encompasses a strong proficiency in utilizing internet resources, coupled with an unwavering dedication to embracing new prospects. Show less