I am an experienced and result - focused Business Analyst and Financial Advisor with several years of progressive experience in the financial and automobile industry. Key focus on new business acquisition, market research/analysis, client satisfaction and retention, optimizing business processes and increasing revenue. I have experience as a Customer Relationship Manager and fully hands-on in Salesforce.Trained as a Business Analyst, I am highly skilled in requirements gathering and analysis, process analysis, business cases, vendor analysis, report writing and documentation, with background in Agile (Scrum) methodologies, as well as the Software Delivery Life Cycle (SDLC). I am a great leader, team player, critical thinker, strong collaborator and communicator with proven results in liaising with diverse stakeholders, clients and vendors. I am committed to helping businesses grow.
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Professional DevelopmentFanshawe College May 2023 - Dec 2024London, Ontario, Canada -
Business Development ManagerCar Links Auto Sales Apr 2022 - Apr 2023• Identified business issues, collected, analyzed and recorded data, and presented data solutions to cross functional teams.• Responsible for optimizing business processes and increasing revenue.• Created detailed system architecture to aid the interpretation of user requirements, facilitating seamless collaboration between business stakeholders and development teams.• Conducted detailed User Acceptance Testing (UAT) to ensure that developed solutions met business requirements and were accepted by stakeholders.• Prepared comprehensive reports and presentations with recommendations for senior management, providing them with accurate information to aid decision-making.
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Business AnalystHeelsandtech Sep 2022 - Jan 2023Canada• Worked with Product Owner and Scrum Master to communicate and document business requirements using epics, business requirement documents (BRDs), user stories and acceptance criteria to create Wireframe & Prototype for a FINTECH app and presented demos to IT teams and other stakeholders to visualize, approve and develop.• Utilized various techniques, such as interviews, surveys, process flows, and use cases, to gather user requirements and effectively communicate them to cross-functional teams. • Conducted comprehensive gap analysis of existing business processes, identified opportunities for process improvement and implemented solutions that led to increased efficiency and cost savings. -
Business Process Analyst - Commercial BankingSterling Bank Mar 2018 - Mar 2022 -
Financial Advisor/Customer Relationship Manager - Retail & Commercial BankingSterling Bank Oct 2013 - Feb 2018• Directed and executed effective business development strategies to generate leads, and win new business to grow bank’s customer base and market share• Conducted periodic reviews and customer surveys to ascertain customer satisfaction while ensuring customer retention and loyalty• Actively involved in several initiatives, with the aim to develop strategies to improve customer's satisfaction, in line with the organization's growth objectives• Managed credit initiation and generation, monitored key portfolios of over 100 Clients
Uchechi Kalu Education Details
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4.1/4.2
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Dean'S Honor Roll
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Bachelor Of Science
Frequently Asked Questions about Uchechi Kalu
What is Uchechi Kalu's role at the current company?
Uchechi Kalu's current role is Business Intelligence Analyst | CRM Specialist.
What schools did Uchechi Kalu attend?
Uchechi Kalu attended Fanshawe College, Fanshawe College, Abia State University.
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2heartlandalliance.org, yahoo.com -
Uchechi Kalu
Certified Coach & Keynote Speaker - Holistic Business Coaching, Consulting And Digital StrategyUnited States1linkingarts.com1 (504) 2XXXXXXX
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Uchechi Kalu
Ado Ekiti -
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