• Managed the daily office and facility operations, serving as the primary point of contact for visitors and fostering strong relationships with employees and stakeholders.• Ensured the safety and security of employees and visitors in compliance with Ontario's CSA health, safety, and environmental regulations, conducting inspections, organising safety training, and leading the Health, Safety, and Wellness Committee.• Oversee office space planning, renovations, and services such as cleaning, security, and supplies management, while ensuring optimized workspace layouts and the implementation of security protocols.• Supported the Facilities Manager in all facilities management services in line with agreed service level agreements with suppliers ensuring consistent service.• Manage contractor relationships, ensuring timely repairs and preventive maintenance, negotiating contracts and service level agreements (SLAs) for cost-effective services, and monitoring performance to address any service delivery issues.• Responsible for managing and tracking the facility budget to ensure cost efficiency and transparency, monitoring expenses and forecasting future needs for financial planning, and facilitating the procurement process by generating purchase orders and processing vendor invoices through SAP Concur.

• Managed participant registration processes, ensuring accurate data collection, and maintained up-to-date attendee lists.• Collaborated with multiple stakeholders, internal teams, external partners, and vendors to ensure seamless event execution of fundraising initiatives, including donor outreach and acknowledgement processes.• Utilised event management software, virtual platforms, and other relevant technologies to prepare event materials, presentations, and reports for internal and external distribution.• Contributed to the organisation's social media presence by designing content to promote events and share daily updates.• Planned and executed in-person and virtual events, including annual galas and special projects like "Friends Of Africa”.

• Provided exceptional customer service and product knowledge to drive sales and achieve 15% growth every month.• Managed inventory levels and restocking, ensuring product availability for customers.• Collaborated with the store team to execute visual merchandising and promotional initiatives.• Built and leveraged cross-functional relationships with key leadership and business stakeholders to ensure alignment on strategies and support deliverables.• Revamped store layout and visual merchandising displays, contributing to a more appealing shopping environment and a 5% increase in average transaction value.• Generated and analysed sales reports to identify trends and opportunities, enabling data-driven decision-making and strategic planning.

• Managed the Senior executive's calendar, scheduling appointments, and coordinating virtual meetings across different time zones.• Prioritised emails and messages, drafting responses when necessary, and ensuring timely follow-up.• Utilised digital collaboration tools such as video conferencing platforms, project management software, and cloud-based document sharing to facilitate seamless communication and document management.• Conducted research, prepared reports, and assisted in the creation of presentations, leveraging my organisational and multitasking skills.• Maintained a high level of confidentiality in handling sensitive information and acted as a remote point of contact, enhancing the executive's productivity in the virtual work environment.

• Assisted project managers in the planning and execution of 15 residential projects, overseeing all phases from conceptualisation to completion.• Provide general administrative support to the project team, such as scheduling meetings, managing calendars, handling correspondence, and tracking task progress and deadlines.• Assist in maintaining project documentation, ensuring that files and records are organised and easily accessible.• Scheduled project meetings workshops, and other project-related events, ensuring all participants were well-informed and prepared.• Compiled and prepared reports on project progress, milestones, and key performance indicators.