Udana Pushpakumara Email & Phone Number

Singapore

Singapore

Currently working as the acting Team Lead position for the CheckPoint, Tufin and Vectra AI.

Singapore

* Performing CheckPoint tech refreshes and solution implementations in customer environments (on-prem and cloud) and helping them to keep their environment updated with the latest security solutions.* Troubleshooting customer issues related to various CheckPoint issues and providing solutions.* Keeping a better customer relationship.

• Having working experience with multi-vendor products such as CheckPoint, Palo Alto, Fortigate, F5, Imperva, Zscaler, SonicWall• Planning, designing, configuring, and deploying network security solutions for ISPs, financial institutions, and other large-scale business entities. • Working together with the pre-sales engineers to define the scope of work, estimate project duration, and verify costs to prepare project proposals for PoCs.• Identify the customer requirements and… Show more • Having working experience with multi-vendor products such as CheckPoint, Palo Alto, Fortigate, F5, Imperva, Zscaler, SonicWall• Planning, designing, configuring, and deploying network security solutions for ISPs, financial institutions, and other large-scale business entities. • Working together with the pre-sales engineers to define the scope of work, estimate project duration, and verify costs to prepare project proposals for PoCs.• Identify the customer requirements and evaluate technical specifications of the existing and new products to address the customer needs as much as possible.• Assisting customers to keep their infrastructure UpToDate with the industrial standards and practices such as PCI DSS, and ITIL by conducting regular system tightening such as firmware upgrades, vulnerability fixing, weak ciphers disabling, etc.• Performing regular threat check-ups and educating customers on the current security posture of the environment and what methods can be used to improve the current security posture. • Taking part in site visits to evaluate the most suitable ways of mounting devices, identifying challenges, and providing workarounds that have for the implementations.• Presenting and interpreting low-level solution designs and high-level solution designs to clients.• Assisting customers with troubleshooting issues over the phone, remotely, or on-site. These issues include product-specific issues, network-related issues, VPN-related issues, etc.• Maintaining a close relationship with customers. • Educating and performing regular knowledge sharing with colleagues and subordinates to keep their skills UpToDate.• Managing post-sales operations, setting goals, targets, and tasks for subordinates, and guiding them.• Perform managerial tasks such as leave approvals, claims approvals, etc., and conduct performance reviews to assist the organizational operations. Show less

Colombo

Colombo

Colombo

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (B.Sc.), Electronic And Telecommunications Engineering, Second Upper ( Gpa 3.65 )

High School, Physical Science Stream

2013 G.C.E. Advance Level examination- 3A's 2010 G.C.E. Ordinary Level examination-10A's

Accounting And Business/Management