As a Senior Specialist at Axiata Digital Labs, I leverage my 7+ years of experience in management practices in the IT industry and government sector to optimize the allocation and utilization of human and technical resources for various projects and initiatives. I hold an Advanced Certificate in Human Resource Management from CIPM and a Diploma in Project Management from OTHM, as well as a Master's degree in Information Technology and Business Administration from James Cook University.I am a team player who is eager to self-develop, learn new things, and communicate effectively with all the stakeholders. I have excellent phone manners and Microsoft Office skills, as well as a strong background in change management. I enjoy taking up challenges and responsibilities in a new environment, and I am passionate about delivering innovative and quality solutions that meet the needs and expectations of the clients and the company.