 Production planning in machine shop as per customer’s requirement. Define training need in plant & conduct training accordingly. Promoting the awareness of customer’s requirement. Responsible for Operational activities.  Responsible for investigating and analyzing nonconformities if any, and to initiate corrective actions. To calibrate inspection, measuring and test equipments as per predetermined scheduled. To receive and analyze customer feedback and markets complaints and take corrective actions. Issue of product drawings and process inspection to respective departments. Training of employees for understanding the product quality standards. Support suppliers to achieve product quality standards. Establish, implement and maintain quality management system as per TS 16949. ERP system administration of all four locations successful.  Well knowledge against new customer enquiry PPAP submission.