 Deployment & Management of more than 3000 servers in Data Centre. Managing team of 10 members. Making monthly roster and resource availability schedule. Installing Windows, Linux and ESXi servers. Creating and managing VMS (KVM, Hyper-v,ESXi host). Managing and creating clusters in Vsperhre . Managing and creating Vms in VMware hosts . Outstanding aptitude in manipulating existing AD environment domains. Checking server status both hardware and software on regular basis. Patch management WSUS .Installed WSUS and Managing monthly and all patching activity . Responsible for taking care of mails as well Escalation calls. Mange ADS –create new user, Password reset and disabling user etc. Coordination with all the vendors for any kind of hardware and software problems. SNMP configuration in DELL, HP, IBM Enclosure and Rack servers. Configurations of server management software in IBM, Dell & HP Chassis, Blade & Rack Servers. Call Logging with OEMs (Red Hat, Microsoft, VMware, IBM, Dell and HP) for OS (RHEL) & Hardware Support. Responding to alerts from our monitoring system CA-Spectrum. DSET, SOS & EMC GRAB Report generation for OS (RHEL) & Hardware issues troubleshooting. Generating Monthly Reports like Server Availability, Vendor Performance Report, Network Availability, and Bandwidth. Working on centralized auto and manual ticketing system, Incident Management, Change management, Problem management. Ticketing Tools: CA - Service Desk, Handling the day-to-day Operations, Install packages, software, apply patches, manage file systems, monitoring. Installing, configuring and maintaining Windows/Linux Servers Installation & Configuration of Dell, IBM & HP Servers. Multipath configuration and SAN LUN allocation on physical as well as virtual servers. Daily activities include creating/modifying user accounts, password administration and Security

 Deployment & Management of more than 3000 servers in Data Centre. Installing Windows and Linux and servers. Creating and managing VMS (KVM, ESXi host). Outstanding aptitude in manipulating existing AD environment domains. Checking server status both hardware and software on regular basis. Responsible for taking care of mails as well Escalation calls. Mange ADS –create new user, Password reset and disabling user etc. Coordination with all the vendors for any kind of hardware and software problems. Log ticket with OEM. SNMP configuration in DELL, HP, IBM Enclosure and Rack servers. Configurations of server management software in IBM, Dell & HP Chassis, Blade & Rack Servers.

 Responsible for the IT infrastructure Taking care of the desktop/Laptop Operating system and LAN Troubleshooting calls. Responsible for taking care of mails as well Escalation calls. Support international clients by remote support by voice, mail support and IM chatting. Monitoring Service Now tool (IBM tool) for incident management, IMAC tool and ITSM. Following SLA (Service level agreement) for different Severity. Provide support for IP phones and Blackberry’s phone. Perfect in solving the problem of installation, Microsoft Outlook configuration. VC support. All types of antivirus issue. Responsible for managing Printer. Coordination with all the vendors for any kind of hardware and software problems. Configuration of HP Network printer & troubleshooting. Troubleshooting all problems of clients related to Printer Drivers, Hardware and Network. Interface & Troubleshoot all types of IP issues of Network printers. Issue determination & resolution.