Udayanga Rathnayaka Email and Phone Number

Dedicated and skilled Home Automation Engineer with extensive experience in designing, implementing, and maintaining smart home systems. Expertise in integrating a wide range of home automation technologies, including CCTV, lighting control, AV rack installations, audio visualization, and data and Wi-Fi networking, to create seamless and efficient living environments. Known for exceptional problem-solving abilities, attention to detail, and a strong focus on customer satisfaction.Key… Show more Dedicated and skilled Home Automation Engineer with extensive experience in designing, implementing, and maintaining smart home systems. Expertise in integrating a wide range of home automation technologies, including CCTV, lighting control, AV rack installations, audio visualization, and data and Wi-Fi networking, to create seamless and efficient living environments. Known for exceptional problem-solving abilities, attention to detail, and a strong focus on customer satisfaction.Key responsibilities during the job• System Design and Implementation: Developed and deployed customized home automation solutions, ensuring seamless integration of various devices and systems, including CCTV, lighting control, AV racks, audio visualization, and data and Wi-Fi networking.• Project Management: Managed home automation projects from initial consultation to final installation, coordinating with clients, vendors, and team members to ensure timely and within-budget delivery.• Maintenance and Support: Provided ongoing support and maintenance for home automation systems, including troubleshooting, repair, and system upgrades.• Client Training: Educated clients on the use and features of their home automation systems, providing comprehensive training and support materials.• Technology Integration: Integrated various smart devices and systems, including lighting, security, HVAC, entertainment, data networking, and energy management. Show less

Key responsibilities during the job• Responds to customer inquiries by phone and provide onsite technical support in a timely manner.• Daily coordination with sales managers to understand regional needs and provide requested support.• Customer expectation management through professional expertise on technical matters and economicsolutions.• Attend to high tech analyzer's repair, installation and customer training.• Act as Technical Interface between Sales and After Sales… Show more Key responsibilities during the job• Responds to customer inquiries by phone and provide onsite technical support in a timely manner.• Daily coordination with sales managers to understand regional needs and provide requested support.• Customer expectation management through professional expertise on technical matters and economicsolutions.• Attend to high tech analyzer's repair, installation and customer training.• Act as Technical Interface between Sales and After Sales teams.• Schedule planned and unplanned maintenance calls and inspections, ensuring proper staffing level andassisting as required.• Participate in all training programmes arranged by the Company.• Clear understanding of all divisional sales targets vs. achievements.• Ability to plan all service related income in a systematic manner and achieve plans. Show less

Key responsibilities during the job• Follow up/check pre installation requirement, Installation and commissioning• Developing and training the technician in the relevant area and gain expertise and upgrade knowledge onrelevant product range• Customer expectation management through profession expertise on technical matters and economicalsolutions.• Installation and commissioning of related instruments. demonstration and customer training on relatedinstrumentation•… Show more Key responsibilities during the job• Follow up/check pre installation requirement, Installation and commissioning• Developing and training the technician in the relevant area and gain expertise and upgrade knowledge onrelevant product range• Customer expectation management through profession expertise on technical matters and economicalsolutions.• Installation and commissioning of related instruments. demonstration and customer training on relatedinstrumentation• Invoicing and payment collection of own completed works and monitoring the technician’s payment collections• Schedule the sale of service agreement and collection of payment for service contract by due date• Implementation of the PPM service schedule and repair of the entire range including general lab equipment• Sales & preventive maintenance contracts, product demonstration and training to customer• Repair high technological instrument by area or by product and be accountable to the list of customers definedby product• Attended to technical inquiries and breakdown to full fill the customer satisfaction• Preparation of technical product file, maintaining spare parts and ensure the availability of technical andoperational manuals for relevant instruments Show less

I have six month working experience as a training engineer at CBL Foods International (pvt) Ltd.And also i have experience in Basic PLC programming, Basic Pneumatic system, motor controllers, micro-controllers and Ardunio platform In addition to that I have the knowledge and experience in Programmable Logic Devices. I have good communication skills in Sinhala, English . Finally I have the ability to draft advanced electrical drawings using AutoCAD drafting tools.