Over 8 years of QA experience in manual and automated testing environments • Excellent knowledge of manual testing techniques. • Proficient in developing test strategies, test plans, test cases and test reports • Extensive knowledge of Functional, Regression, Integration, API, End-to-End, Performance and User Acceptance testing • Hands on experience in test design techniques, test data and environment management, testing release coordination, defect root cause analysis • Hands on Experience on applications like Guidewire (Insurance) , PowerGrid (GIS) , ServiceNow (ITSM) and Aspen (SIS).• Extensive experience with estimation of test effort and coordination of test schedule • Strong grasp of IT Service Management, ITSM tools and the ITIL framework • Ability to work effectively in a changing environment, perform under pressure, work in a team, and communicate effectively to project related partners and business users • Strong experience in scoping, planning, executing, monitoring & controlling and completing QA activities on time with high quality.