Clearing Student Assistant (Telephone Operator & Data Processer)
Worked in a highly busy office environment with the admissions team. Was the first contact to potential applicants who called the Clearing Hotline (Telephone operator). Provided timely, efficient and accurate administrative support. Worked with academic staffs. Advised potential applicants on course vacancies, entry qualifications and admissions procedures. Identified if applicants were qualified or not and forwarded them to appropriate teams. Advised applicants on the procedures for applying through UCAS, in particular for applying during the clearing period. I was in charge of data processing (Data Processer) and made data entry of applicant details and decisions. Administered and supervised admissions tests. Provided tours of the University to prospective students.