U Deepak Rao Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Advanced Technology Solutions and Services Tailored to Your Business Needs -Focus Areas :Strategic Cloud Solutions, Managed IT Services, Expert Solutions & Consulting, AI Enablement & Solutions, Organization & Talent Development Services, Disaster Recovery.

Hyderabad

Restarted the Mobility solutions company on the lines of SVING in the city of Hyderabad for the working professionals.Raised a Pre-seed of 15 Lakhs ($ 18K) for the MVP Started three routes which witnessed increase in demand with offices moving to work from office and hybrid work models.

Hyderabad, Telangana, India

Net Installs up by 30% with the download to installs improving to 71% from 33%15% increase in revenue per userLaunch of a new app version in 9 regional languages and a mobile first - introduction of PWD feature thus expanding the user market. Launched EZResume – a resume builder platform with 20 templates and at an affordable price, lowest in the market with more features and extended validity.

Bengaluru Area, India

SVING A Mobility startup which offers commute service from Home to Office as well as First/last mile connectivity to metro stations through comfortable AC shuttles. Winner of ELEVATE CALL 2 - 2020 By Startup Karnataka

Bangalore

1640 tenancies delivered against an AOP of 1500 in H1 of FY17-18, highest ever since FY10-11.Incremental Market share at 51% for H1 of FY17-18.Revenue up by 5.1% and a 4.6% reduction in operating expense for FY17-18.Implementing a Pilot on IOT combined with AI and ML, a first of its kind in the telecom infra space

Mumbai

Ensuring project roll-outs are in line with the company’s AOP and Idea expectations. FY15-16 saw a 94% AOP achievement in 2G sites resulting in a cumulative increase in market share by 12% YOY.Ensured all other deliveries (3G, 4G, and OFC etc.) were in line with idea requirements resulting in Indus delivering 43k projects for FY 15-16 which is the highest ever for Idea.Ensure timely resolution of disputes and get Idea corporate intervention if required for faster closure. This saw a 76% reduction in disputes, closing the year FY15-16 on an all-time low of INR 103 Mn.To drive new product implementation across circles and ensure revenue maximization.

Mumbai

To ensure sustainable network infra availability at optimum cost resulting in improvement of network availability from 99.999 to 99.9994.Focus on infra availability and on customer management resulted in the CSAT scores improving from 73 to 86.Implementation of new methods to cut down energy cost resulting in the circle achieving 10% reduction YOY. Team focus and continuous engagement at all levels ensured Gallup scores remained at an all-time high of 4.57 (Gallup India 75th % - 4.36) in FY14-15 and 4.61 in FY15-16 (Gallup India 75th % - 4.35)Driving Safety, Health and Environment compliance.

Pune Area, India

Overall responsibility of the energy P&L for M&G Circle with an annual spend of INR.3,840 million (approx.)..Energy Cost Optimization with affecting the network uptime. OPEX reduced by approx. INR 250.0 MN for FY 12 – 13 and INR 70.0 MN for FY 11-12.New initiatives towards use of alternate source of energy. Implemented solar cells at 300 sites and introduced the first bio-mass generation plant for a cell site.Minimizing disputes on energy billing and containing it to less than 1% of the annual spend.Recognised as the EXCITE star of the year in 2011-12, for exemplifying the value of excellence.

Mumbai Area, India

Assist Regional Director in Business Strategy formulation, Business planning and analysis. Ensuring project roll-out, uptime targets and EBIDTA in line with the company’s AOP and working closely with the circle CEO’s to ensure smooth running of operations.Driving and challenging the business units on their assumptions of successfully executing their plans for improving the customer satisfaction and P&L.Handling special assignments on process and efficiency improvements and successfully implementing them for the O & M function for M & G circle and deployment / projects for the Mumbai circle. Proved pivotal in improving the project delivery efficiency by over 200% for the Mumbai circle in 2011.Successfully achieved the 99.95% uptime in O & M for Maharashtra & Goa circle in 2010 a first for the company since its formation in 2008.

Hyderabad

Successfully served as the National Account Manager for Tata Communications and ensured that the sales targets were met including the delivery as per their roll – out. This resulted in increasing the company’s top line from INR 125 million to INR 400 million for the FY 2008 - 09.  Won the prestigious NLD project from TCL to provide infrastructure along the AP to West Bengal & West Bengal to Nathula Pass route.Led the in building solutions (IBS) roll-out and won key accounts with GMR, Columbia Asia hospitals, Marriott and the Radisson group for implementing IBS at their properties across the country. Capably singed up the MSA’s PAN-India with telecom operators such as Airtel, Vodafone, Sistema Shyam Teleservices Limited, Aircel and Tata Communications Limited.Set-up the entire billing process for all the operators in line with the MSA.Structured financial / operating models that were used to evaluate the deals for revenue, profitability and customer growth. Conducted competitor analysis & market intelligence to help remain abreast of market conditions and updated management of any change

Mumbai Area, India

Define and drive improvement initiatives across the Motors Customer Support & Operations team. Ensure delivery of Sales Operations, Customer Satisfaction & Primary Collections. Act as a change agent responsible for the up gradation and benchmarking of the CS & collection processes with global eBay best practices designed to drive the best results in a world class environment. Implemented the Salesforce CRM across the business and trained the team on the new CRM tool.

Mumbai Area, India

Overall responsibility for achieving all KPI's and Quality Standards as specified by the client.Maintaining client relationship, customer satisfaction and end user satisfaction.Manpower Planning & Recruitment, Budgeting for Call Centre Team.Conducting Training Programs including Case Studies, Role-Playing Exercises, etc. based on need-gap analysis done for entire team.

Mumbai

Significantly contributed in introducing the concept of private power from gas based generation system thus resulting in an OPEX savings of INR 2.0 MN p.m. for the year 2003 – 04. o The cost at which power was drawn at all the H.T. connections was @ INR 1.56 per unit as against the SEB rate of INR 4.56 per unit, which was the lowest ever by any Telecom company in India.Identifying the key roles and responsibilities for New Circle OperationsClose Monitoring of New Product Launch especially with Marketing, CC & Network.

Mba ( Cemp )

Pgdbm

Bachelor Of Engineering