Udeme Abia Email & Phone Number

Abuja, Federal Capital Territory, Ng

Strategic HR Leadership:• Collaborated with executive leadership to craft and execute comprehensive HR strategies that supported and advanced overarching business goals, ensuring alignment between human capital management and organizational objectives.• Spearheaded talent acquisition processes, streamlining recruitment, onboarding, and retention efforts to attract top-tier talent while reducing turnover through targeted engagement and development initiatives.Financial Intelligence:• Work closely with finance teams to interpret financial data, ensuring a thorough understanding of its impact on HR operations and business strategies.• Offer strategic recommendations on budgeting, resource optimization, and cost control measures to enhance organizational performance and align with financial goals..Operational Oversight:• Managed daily operations to maintain seamless business functions, ensuring all activities aligned with organizational goals and enhanced overall efficiency.• Worked closely with cross-functional teams, fostering collaboration to optimize workflows and drive process improvements across departments, resulting in increased productivity.Employee Engagement and Well-being:• Led initiatives focused on improving employee engagement, fostering a positive work environment, and driving productivity by developing tailored programs, organizing team-building activities, and promoting transparent communication across all levels of the organization.• Designed and implemented comprehensive wellness programs that prioritized both physical and mental well-being, enhancing employee satisfaction and retention through innovative benefits, personalized support systems, and proactive health initiatives.Compliance and Risk Management:• Consistently ensure adherence to all relevant labor laws, regulatory requirements, and internal company policies, fostering a compliant and legally sound work environment.

Abuja, Federal Capital Territory, Nigeria

• Spearheaded the implementation of an in-house professional development program, including training needs assessments, onboarding, and a revamped Leadership Development Program (LDP).• Standardized team management tools and processes for program and operations teams, introducing templates for team and individual staff objectives.• Developed and executed management strategies focused on increasing staff retention and reducing middle management turnover.• Established a comprehensive employee feedback system using tools like team barometers to measure satisfaction and address issues promptly.

Abuja, Federal Capital Territory, Nigeria

Duties/Responsibilities:Contract Administration -negotiated and prepared offer letters and employment contracts for new and existing employees.Recruitment-coordinated recruitment from job advertisement to onboarding of new recruits. HR Data Management - organized and updated employee files, maintained security and confidentiality of employee information via personnel files and HR information system (i.e., SAGE).Workplace Management-fostered an enabling work environment for colleagues, Management team and other stakeholders for maximized productivity through employee communications, performance management and succession planning, retained and rewarded appropriately and competitively.Communications and Customer Service-Provide information regarding company policies and procedures; updated labor laws to new and current employees and administered stock options for old and new employees. Record and resolve employees and management queries.Conducting Induction/Orientation Program for new employees.Learning and Development-Identifying training needs, developing and implementing training interventions with various departments. Working with external providers to implement fit for purpose trainings.Planning and scheduling a monthly induction schedule and inform managers and getting the trainersStrategic Management: Evaluate strategy plans, produce and implement annual strategy HR strategy and performance plans with set yearly deliverables and goals (including meet training and development needs) with the senior management team.Performance Management-Ensure proper administration of performance appraisals, provide support in performance improvement plans and make recommendations to the managementAct as advisor to executive management on all Human Resource matters. Maintain employee benefits programs and undertake annual quality assessments. Ensure legal compliance and statutory remittance (i.e. PAYE, NHF, NSITF) through payroll administration.

Abuja

• Cultivated talent development programs and implemented successful employee recruitment and retention strategies, ensuring a strong return on investment.• Secured business deals totaling over 300 million naira, significantly boosting company growth and revenue.• Led the launch of the Abuja branch, overseeing everything from office space acquisition to staffing key roles across departments.• Directed end-to-end recruitment processes, maintained HRIS accuracy, and developed HR policies that aligned with business objectives and adhered to labor regulations.• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Effectively communicated job expectations, monitored performance, and supported team members through coaching, counseling, and, when necessary, disciplinary actions to ensure achievement of KPIs.• Initiated and enforced systems, policies, and procedures while managing HR information systems and business-related data systems.• Delivered comprehensive HR services focused on employee engagement, recruitment, employment conditions, and professional development activities.• Developed innovative sourcing strategies to attract top talent and fostered strong relationships with staff, providing guidance on HR policies and promoting best practices.

Abuja

● Identified and executed institutional strategic priorities for organization that align with the mission and values and that are responsive to the evolving trends in the human capital development sectors.● Supported executive management as needed with institutional representation; business development and brand management; planning and budgeting; people development, and general leadership and oversight for the organization.● Managed employee welfare; oversaw benefits and compensation administration including the handling of special bonuses, non-accident bonuses for Admin staff, and other end of year benefits.● Investigated and resolved all complaints received from employees in terms of salary payments and other allowances including the coordination of club memberships and benefits for senior management employees.● Managed all cash systems within the three offices inclusive of petty cash, project and core operational funds and funds allocated for employee engagement initiatives.● Liaised with facility managers on company premises in order to ensure efficient maintenance of company property, vehicles, and equipment and collation of rent payments and service charges from tenants.● Liaised with various contractors to ensure quality execution of issued contracts, processing payments accordingly, and keeping proper records.

● Interacted with customers in person and via phone calls to provide information about products and services.● Prepared and sent daily, weekly, and monthly reports on sales activities and promotions.● Conducted prepaid and postpaid line activations, recording loyalty schemes and customers’ foot traffic.● Managed a wide range of customer service and administrative tasks to resolve customer queries promptly and efficiently.● Launched Investigations on filed complaints and resolved customer queries in a timely and satisfactory manner.

Master Of Business Administration - Mba, Business Administration And Management, General

Othm Level 7 Diploma, Strategic Management & Leadership

Education record