- A knowledge and understanding of debt collection principles and the legal process for debt recovery.- Ability to meet set targets.- To engage with customers using a variety of means to obtain information which can be used in the debt recovery process and to ensure that debtors are advised of their position and the procedures that will be followed to recover the debt.- Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures.- Minimize bucket flow in higher buckets.- Strong analytical, problem solving, and conceptual skills.- To coordinate with various departments for resolution of customer complaints

• Create and maintain a positive work environment for all cashiers• Communicate with customers and address any problems they may have• Serve as the primary point of contact for customer service associates• Operate registers and perform general checkout functions• Generate reliable and accurate till reports from every register• Resolve cash tills when closing, ensuring the money matches the report and is stored safely• Assist cashiers with requests such as price checks