Ni Made Jesthami Udgitha Prameswari Email & Phone Number

South Tangerang, Id

- Handle and process Traveloka flight refund requests efficiently through GDS systems (Sabre, Galileo, Amadeus).- Verify and interpret airline refund policies and procedures to accurately process and manage refunds.- Address customer inquiries regarding refunds, providing clear and timely information about the status and resolution of their requests.

Jakarta, Indonesia

- Responsible for end-to-end content creation (content planning, shoot photo & video, editing, scriptwriting)- Create digital planning for monthly campaign- Designing visuals for flyers and social media posts- Create copywriting to explain products and promo- Interact with audience through engaging content and replying their DM or comments- Collab with KOL & brands to develop brand awareness- Analyze & reports social media performance

- Create content plan for website (acc.co.id) and social media ads- Create daily content for @setirkanan_official Instagram posts- Copywriting for Instagram, Google Ads, and Facebook Ads (Meta)- Daily reporting SEM performance- Interact with audience by replying their DM or comments on social media- Doing research for content and social media account development

Jakarta Selatan, Jakarta, Indonesia

- Managing social media of Sudin Parekraf Jakarta Selatan- Create daily social media content for Instagram and Tiktok of Sudin Parekraf Jakarta Selatan- Writing captions for Instagram and TikTok posts- Create promotional videos of tourist attractions in South Jakarta- Participate as a committee in tourism-related webinars