Udhayakumar R Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Maintenance of Windows 2012 to 2019 domain infrastructure.Creating users, Groups, OUs, Permissions, Group policies, Terminal Services.Managing office 365 Admin Environment.Creating users, distribution List, security Group & Contact List in Exchange Integrated AD, joining computers, organizational units.Handling server related incidents and Tasks as per the requirement. SLA, Deploying and maintaining servers & Prepare Server availability reports, Monitor logs. Maintaining SCCM Management to proactively prevent both internal and external networks being attacked by Viruses. Service Now (ITIL )Assigning the Tickets from IT Helpdesk to Engineers as per the Support Level and their Skill.Managing CAB change requests.Managing AWS & Azure and GCP cloud servers.Ensure that VM’s and Hosts are updated with latest patches and virus definitions.Patch Management and Scheduling monthly patches to all environment through SCCM

Hyderabad, Telangana, India

Maintenance of Windows 2003,2008 and 2012 domain infrastructure.Managing 2012 Terminal server environment.Maintain Dell Chassis M1000e and Maintain Dell Tin client. Creating users, distribution List, security Group & Contact List in Exchange Integrated AD, joining computers, organizational units and applying Group Policy Objects.Managing regular day-to-day problem logged by users at Helpdesk Ticketing Tool with a team of engineers as well as handling the administrative issues.Installation, configuration, administration and trouble shooting of ESXi 5.0 ,Vcenter server , VI client.Maintain the Asset Management of all IT assets for Perform asset allocation, submission, movement, Asset tagging, Update and maintain asset inventory.Managing Hyper-V Management in Windows 2012 R2, Creating VM images as per the user request and taking Backup of images as per Backup request on daily, Weekly and Monthly.Backup Management to schedule the backup activity, Backup Monitoring, Backup restoration on user request and Periodic backup test restoration.Maintaining the Antivirus Management is to proactively prevent both internal and external networks being attacked by Viruses, Trojans and Worms. IT team proactively works to reduce or eliminate the potential antivirus attacks.Antivirus server monitoring, Antivirus server upgrade, Action on virus incidentTo attend and resolve the user’s Incident and request as per the SLA agreements and solve their problems with a less downtime of their respective PCs and Laptops.Assigning the Tickets from IT Helpdesk to our Engineers as per the Support Level and their Skill.Updating the antivirus and the machine’s operating systems with the latest patches to stop the vulnerability and to keep the network free from virus and Critical threats.

Hyderabad, Telangana, India

Maintenance of Windows 2003&2008 domain infrastructure.Configured and administering Active Directory Services in Microsoft Windows 2003 Server.Creating users, joining computers, organizational units and applying Group Policy Objects.Configured and administering Microsoft Exchange Server 2007.Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems.Managing User Groups Administration, File systems, Partitions, RAID ON disk.End User support in network infrastructure consists more than 400 computers.Exceptional skills to work on MS Office 2003 and 2007 and MS Outlook and Outlook Express.Proficient with DNS, DHCP, HTTP, FTP, SNMP, SMTP and POP3

Diploma Of Education

Education record

B.Tech