Udi Shalvi Email & Phone Number

Working in the Customer Facing Group, leading delivery of complex projects.Many successful deliveries of new products / technologies (ranging from 50,000$ to 15,000,000$) to Tier 1 & 2 customers. • Responsible for projects from inception to final acceptance • Managing projects in matrix organization • Defining requirements based on customers’ inputs. • Defining solutions based on Comverse products (in collaboration with Comverse’s system engineers), and managing… Show more Working in the Customer Facing Group, leading delivery of complex projects.Many successful deliveries of new products / technologies (ranging from 50,000$ to 15,000,000$) to Tier 1 & 2 customers. • Responsible for projects from inception to final acceptance • Managing projects in matrix organization • Defining requirements based on customers’ inputs. • Defining solutions based on Comverse products (in collaboration with Comverse’s system engineers), and managing the deployment. • Managing sub-contractors • Drawing master work plan across company divisions: Operations, R&D, Localization, QA, Integration, H/W, etc. • Meeting aggressive timelines • Troubleshooting and problem analysis.Major achievements: Implementing new products/technologies to Comverse customers (Next Generation VoiceMail, VideoMail, VideoPortal and IVR/VoiceXML). Show less

Member of the Customer Facing group. • Managing projects in matrix organization • Defining requirements based on customers’ inputs. • Defining solutions based on Comverse products roadmap (in collaboration with Comverse’s system engineers), and managing the deployment. • Managing sub-contractors • Drawing master work plan across company divisions: Operations, R&D, Localization, QA, Integration, H/W, etc. • Troubleshooting and problem analysis.

Responsible for new Unified Messaging system from Comverse.Analysis of VoiceXML and Voice portal oportunity option for E-go clients.

Responsible for all R&D and technical issues in Telemesser branches in Israel and around the world.Managed to lever Telemesser tools from 'paper & pen' to Client Server applications & MS SQL data base tables, to increase efficiency, reduce operational costs and bring Telemesser to be the leading service provider in Israel.Major achievements: • Established the technical team that developed Interactive Voice Response (IVR) applications, PC based (Windows, NT) applications… Show more Responsible for all R&D and technical issues in Telemesser branches in Israel and around the world.Managed to lever Telemesser tools from 'paper & pen' to Client Server applications & MS SQL data base tables, to increase efficiency, reduce operational costs and bring Telemesser to be the leading service provider in Israel.Major achievements: • Established the technical team that developed Interactive Voice Response (IVR) applications, PC based (Windows, NT) applications and maintained the Telemesser infrastructure. • Developed a unique tool, enabling fast IVR applications development. • Developed IVR applications to Comverse customers as subcontractor. • Developed complementary tools like billing system, transcription system and more. • Established Telemesser branches world wide – Philippines, South Africa, Hungary, Malaysia & Telepower (Telemarketing services in Israel).*Telemesser was acquired by E-go systems on year 2000. Show less

Started as Real Time programer in the telephony teamContinued to RMX Operating System developments (including porting of the product to RMX2)Nominated to support team leaderFinally as system team leader lead all RMX OS development in the VoiceMail division

Conducting RF tests, acceptance tests to new antennas.Building/fixing Antenna arrays.

Bachelor Of Applied Science (B.A.Sc.), Computer Engineering

B.Sc, Electricity, Computers

Activities and Societies: Rugby team, Coordinator at the Project to promote technical personnel (רכז בפרוייקט לקידום כוח אדם טכנולוגי)