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Udisha Tripathi is listed as Client Care Specialist, Digital Banking at Questrade Financial Group, a company with 667 employees, based in Greater Vancouver Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at sirionlabs.com and a matched LinkedIn profile for Udisha Tripathi.
Udisha Tripathi previously worked as Officer, Chatbot and Knowledge Management at Dbs Bank and Senior Customer Service Officer, Digital Banking at Dbs Bank. Udisha Tripathi holds Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, 64.32% from Gautam Buddh Technical University, Lucknow.
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AeroLeads found 1 current-domain work email signal for Udisha Tripathi. Compare company email patterns before reaching out.
➔ Detail-oriented Machine Learning Chatbot Annotator with over 6 years of professionalexperience and knowledge in varied job background major part working as an Officer with aprominent digital bank in India.➔ Currently I have an experience in testing new digital banking app while working withQuestrade. I have a background in data annotation and customer handling while workingwith DBS India for 3 years in the digital banking domain and data analytics while workingwith HCL Technologies for client GE (Oil & Gas) for 2 years.➔ I am a Growth Oriented and Customer Centric Individual. Looking forward to a role with acustomer-centric organization to create successful customers using my prior experienceand growing towards being a Customer Success practitioner.➔ Seeking a position with a growth-oriented organization in the Greater Vancouver Area.➔ Areas of interest include Digital Banking, Machine Learning Chatbots, Data Annotation, Customer Success, Operations Analytics, Marketing & Advertising.
Listed skills include Customer Experience, Packet Tracer, Chat Bot Management, Banking, and 31 others.
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A career timeline built from the work history available for this profile.
Vancouver, British Columbia, Canada
➔ Worked with Project and Client Services Team to support the digital banking app launch.➔ Involved in UAT and LV testing of Questrade’s digital banking app using Jira.➔ On-call, live-chat, and email support to Questrade employees under testing environment.➔ Proofread procedure documents.➔ Created and proofread Zendesk knowledge articles.
Pune, Maharashtra, India
Continous Improvement of AI-Powered Chatbot ➔ Annotate the intent tags against a set of utterances.➔ Resolve conflicts created because of annotating utterances.➔ Periodical maintenance of the chatbot questions database.➔ Analyze customer feedback data given for the chatbot.➔ Hands-on training to joiners on the chat platform.➔ Proofread process notes.➔.
Pune, Maharashtra, India
Worked as an Augmented Staff, on the payroll of HCL Technologies.
Gurugram, Haryana, India
➔ Validate service level reports of IT/ADM contracts submitted by the suppliers.➔ Analyze Service Level reports for trends, continuous improvement, annual reset.➔ Ensure all Sirion Reporting and Dashboard accurately represent supplier data.➔ Calculate Performance Credit and Earn-backs based on SLA.➔ Interact with Global clients and Suppliers for completing.
Noida, Uttar Pradesh, India
➔ Triage or resolve service requests created by Site Engineers.➔ Analyze and validate client documents and evaluate all weekly metrics.➔ Procurement analysis, Work order management, quality audit.➔ Generate process and quality reports and create SOP.➔ Determine employee training needs and implement training initiatives.➔ Ensure training material is updated.
Noida, Uttar Pradesh, India
➔ Triage or resolve service requests created by Site Engineers.➔ Analyse and validate client documents and evaluate all weekly metrics.➔ Procurement analysis, Work order management, quality audit.➔ Generate process and quality reports and create SOP.➔ Determine employee training needs and implement training initiatives.➔ Ensure training material is updated.
New Delhi Area, India
➔ Handle customers' complaints and queries related to product quality, logistics, and supply chain, ensuring a hassle-free shopping experience for customers.➔ Plan and execute customer engagement events and promotions.➔ Out-call/ field audit to diagnose customer experience and analyze feedback shared.➔ Out-call to calculate C-SAT (customer satisfaction).
Other employees you can reach at questrade.com. View company contacts for 667 employees →
Aniket Gupta
Colleague at Questrade Financial Group
Greater Toronto Area, Canada, Canada
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Sumin Ha
Colleague at Questrade Financial Group
Greater Toronto Area, Canada, Canada
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Aliya Beg, A-Cspo
Colleague at Questrade Financial Group
Milton, Ontario, Canada, Canada
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Levy Chacon
Colleague at Questrade Financial Group
Fortaleza, Ceará, Brazil, Brazil
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TS
Tássio Santos
Colleague at Questrade Financial Group
Toronto, Ontario, Canada, Canada
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TG
Tom Gibbons, Aca
Colleague at Questrade Financial Group
Toronto, Ontario, Canada, Canada
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Sampa Nair, Cpa, Canada
Colleague at Questrade Financial Group
Greater Toronto Area, Canada, Canada
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RM
Rebecca M. B.
Colleague at Questrade Financial Group
Cochrane, Alberta, Canada, Canada
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DT
Dennis Ton
Colleague at Questrade Financial Group
Vaughan, Ontario, Canada, Canada
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VD
Vinícius De Andrade
Colleague at Questrade Financial Group
Toronto, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Udisha Tripathi works for Questrade Financial Group.
Udisha Tripathi is listed as Client Care Specialist, Digital Banking at Questrade Financial Group.
AeroLeads has found 1 work email signal at @sirionlabs.com for Udisha Tripathi at Questrade Financial Group.
Udisha Tripathi is based in Greater Vancouver Metropolitan Area, Canada, Canada while working with Questrade Financial Group.
Udisha Tripathi has worked for Questrade Financial Group, Dbs Bank, Sirionlabs, Hcl Technologies, and Yebhi.Com.
Udisha Tripathi's colleagues at Questrade Financial Group include Aniket Gupta, Sumin Ha, Aliya Beg, A-Cspo, Levy Chacon, and Tássio Santos.
You can use AeroLeads to view verified contact signals for Udisha Tripathi at Questrade Financial Group, including work email, phone, and LinkedIn data when available.
Udisha Tripathi holds Bachelor Of Technology (B.Tech.), Electronics And Communications Engineering, 64.32% from Gautam Buddh Technical University, Lucknow.
Udisha Tripathi is listed with skills including Customer Experience, Packet Tracer, Chat Bot Management, Banking, Mobile Banking, Finacle, Kasisto, and Customer Success.
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