Senior Brand Manager- Amazon Grocery (Amazon Fresh & Amazon Pantry)
Bengaluru, Karnataka, India
Role • Own the IMC- Integrated Mass Marketing- mandate to deliver short & long-term brand goals for the ‘Basket Building Grocery’ formats- Amazon Fresh and Amazon Pantry• Lead marketing strategy, creative asset development and mass media strategies in offline & digital, by partnering with network of internal and external agency partner teams (Ogilvy, IPG- Initiative & Interactive Avenues, IPSOS)• Own and influence product offering across promotion, pricing and product mix by working closely with leadership stakeholders, business teams and 3P partner brandsKPIs / Goals• Driving growth for Amazon Grocery across (1) Customer funnel (Awareness, Consideration and Brand Perceptions, measured on Brand Health and Brand Imagery of category drivers of Value, Selection and Speed) (2) New Customer acquisition• Deepening customer understanding- by internal and external data sources and commissioned researches- Brand Tracks, Concept testing Qualitative and Quantitative studies, consumer immersions• Optimizing marketing efficiencies through org wide initiatives: Annual Agency Retainers and Automation initiatives to reduce Video Production costsKey Projects & Wins1. Launched Amazon Fresh with a 360 marketing campaign by activating sharp targeted-hyperlocal marketing approach across Digital, OOH, Radio (Jan’20)2. Fashion & Beauty: Large scale content integration & co-branded content creation with Filmfare Title Sponsorship (Feb’20) across Launch PR event, Red Carpet Tech Integrations, Special Co- branded Promo, Influencers, Host scripts 3. Amazon’s Covid Response: Led the #TogetherForIndia campaign bringing together e-com competition brands (Big Basket, Grofers, Medlife) on a single platform for customer reassurance during covid lockdown (Mar'20)4. Production Automation: Built a prototype for an Automation tech tool for driving savings on costs (~15%) and timelines across Hero, Hub and Hygiene Video productions, with external SME Consultant