Udo Aspesberger Email and Phone Number

Knowledge and Information SolutionsService Level Management Manage and ensuring that service level agreements are maintained and adhere toCapacity management Maintain optimum and efficient operation of current infrastructuresFinancial Management Control and maintain costs to adhere to the budget requirementsAvailability management Optimize the availability, reliability and maintainability of IT infrastructures according to BU prerequisitesService continuity Management Continuous operation maintained by strategic planning according to the requirementsSecurity management Confirm and adhere to the Standards, Procedures and Policies as per IT governanceConfiguration Management Assessing, analyze and defining infrastructures and systems to operate at optimum efficiencyChange management Maintain optimum and efficient operation of current infrastructuresIncident Management Log, track, record and act to maintain and contain incidents