Udayan Nayak Email and Phone Number

• Responsible for business reporting & operational governance on the Facilities Management contract for Jemena, with a national portfolio of 35+ commercial sites• Responsible for account reporting and publishing weekly and monthly analytics-driven performance reports for management level decision making, using MS Excel and Power BI• Responsible for governing key operational processes and managing operational outcomes; Delivered due-diligence & governance across national portfolio… Show more • Responsible for business reporting & operational governance on the Facilities Management contract for Jemena, with a national portfolio of 35+ commercial sites• Responsible for account reporting and publishing weekly and monthly analytics-driven performance reports for management level decision making, using MS Excel and Power BI• Responsible for governing key operational processes and managing operational outcomes; Delivered due-diligence & governance across national portfolio operations & SLAs, to ensure compliance and improve KPI performance• Responsible for monthly financial & operational report delivery to the client; Key resource for delivery & presentation of monthly Continuous Improvement initiatives• Responsible for managing the compliance of 100+ vendor engagements nationally, with 950+ active contractors Show less

• Analysed technical requirements to develop end to end test procedures; Conducted execution of test cases for IoT and telecommunication devices in real-time network scenarios• Delivered network testing of a high impact project with ownership; Investigated root cause and implemented software fix through SIM vendor over the air to >35k live customers, evading a large-scale network blackout • Analyzed large & complex user-datasets to identify trends and potential technical issues… Show more • Analysed technical requirements to develop end to end test procedures; Conducted execution of test cases for IoT and telecommunication devices in real-time network scenarios• Delivered network testing of a high impact project with ownership; Investigated root cause and implemented software fix through SIM vendor over the air to >35k live customers, evading a large-scale network blackout • Analyzed large & complex user-datasets to identify trends and potential technical issues before market-launch, reporting to the APAC delivery manager• Developed test reports & defect reports to ensure the reporting of performance failures and shortcomings to the client, to improve the end consumer experience• Led QA initiatives with product vendors to troubleshoot identified issues & defects across numerous products• Lead a network compatibility and performance testing project for an IoT automobile networking device; accelerated project timeline by combining complex test procedures and delivered the project ahead of schedule Show less

• Conducted secondary research & data analysis for establishing International bilateral opportunities for Government sector client; Delivered key research data towards developing project documentation & analytics dashboards• Conducted in-depth analysis for developing multiple sectoral profiles and State-level policy roadmaps to promote inbound & outbound investments in Information Technology• Worked extensively with trade & investment databases namely World Bank’s WITS, DGFT’s Export… Show more • Conducted secondary research & data analysis for establishing International bilateral opportunities for Government sector client; Delivered key research data towards developing project documentation & analytics dashboards• Conducted in-depth analysis for developing multiple sectoral profiles and State-level policy roadmaps to promote inbound & outbound investments in Information Technology• Worked extensively with trade & investment databases namely World Bank’s WITS, DGFT’s Export Import Data Bank, and UNCTAD’s database for drafting project reports and polished presentations Show less

• Managed the Project Delivery Lifecycle (PDLC) across a diverse portfolio of hybrid mobile apps, web-products and websites, leading multidisciplinary teams sizing up to 20+ developers and designers• Built cloud-based e-commerce and Industrial management products, leading product development, defining project workflow, coordinating project functions and enhancing UI/UX design• Responsible for writing and maintaining user stories, technical requirements gathering and translating business… Show more • Managed the Project Delivery Lifecycle (PDLC) across a diverse portfolio of hybrid mobile apps, web-products and websites, leading multidisciplinary teams sizing up to 20+ developers and designers• Built cloud-based e-commerce and Industrial management products, leading product development, defining project workflow, coordinating project functions and enhancing UI/UX design• Responsible for writing and maintaining user stories, technical requirements gathering and translating business needs to viable technical requirements and vice-versa across projects• Accelerated project sprints by 10-20%, leveraging optimal resource allocation and implementing daily code review and unit testing practices across projects• Lead the sprint planning for 2 Agile projects, improving efficiency of resource allocation for individual functionalities and sprint deliverables by 25% over a period of 4 weeks• Lead the sprint retrospective meetings and client-facing reviews, to track & communicate project performance and manage relationships with internal and external stakeholders Show less

• Delivered critical Technical Documentation, Functional Specifications (FSDs) and Business Requirements (BRDs); Responsible for process documentation and maintaining Knowledge Transfer Database• Manipulated large data sets and delivered data driven reports using SQL & Power BI, for project reporting• Responsible for developing and maintaining project documentation, technical requirements gathering and translating business needs to viable technical deliverables and vice-versa across… Show more • Delivered critical Technical Documentation, Functional Specifications (FSDs) and Business Requirements (BRDs); Responsible for process documentation and maintaining Knowledge Transfer Database• Manipulated large data sets and delivered data driven reports using SQL & Power BI, for project reporting• Responsible for developing and maintaining project documentation, technical requirements gathering and translating business needs to viable technical deliverables and vice-versa across projects, for a Banking/Financial Services client• Analysed complex code structures in mainframe environment, to implement system level changes on large transactional datasets for improving system efficiency• Delivered project coordination tasks across agile projects, handling client communications, document management and assisting Project Manager in sprint planning and resource planning. Show less