Ueliton Freitas Email and Phone Number
Ueliton Freitas work email
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Ueliton Freitas personal email
Professional with undergraduate degree in IT Management and graduate degree in Controllership and Finance. Solid experience in: project management with leadership of multidisciplinary teams, negotiation skills and relationship with customers and stakeholders. Extensive experience in project management in the technology area with communication management from the understanding of the demand to its implementation. Project management curriculum in IT and telecommunications deployments such as: Microsiga ERP (TOTVS) deployments, PeopleSoft system migration to the SAP platform, creation of new operational infrastructures, integrations and deployments of various systems. Worked with process improvement in the educational field in scenario mapping for solution delivery aiming performance enhancement. Experience in volunteering in the PMI-RJ and PMI-PR chapters.
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Fulfilment Integration Process DeveloperIkea MontréalMontreal, Qc, Ca
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It Governance AnalystElectrolux Nov 2020 - Jul 2022Curitiba, Paraná, BrazilAnalysis of IT environments on processes mapping and procedures in order to ensure control of governance practices.Optimization of resources and alignment with the company's business in support of service management in all areas. Performance in management of incident, change and problems.Latin America role as administrator of the global tool Servicenow in its Service Catalog in the maintenance and development of work flows and processes. -
It GovernancePremier It Global Services Apr 2018 - Nov 2020Curitiba, Paraná, BrazilElectrolux customer consultant. In 2018, I was working at the São Carlos/São Paulo factory as Infrastructure Project Manager which scope was the construction of a Data Center, controlling IT infrastructure activities such as servers, network and WiFi configurations besides the financial control of the project.In 2019, I was allocated at the factory located in Curitiba / Paraná - Brazil - in the IT Governance team assuming, with my main role being the developer of the ServiceNow tool in its Service Catalog in the construction of work flows and processes in a project of tool migration providing services to users, resulting in operational efficiency and 75% decrease in forms utilization. -
It GovernanceEuax Consultoria - Estratégia | Projetos | Processos Oct 2017 - Mar 2018Curitiba, Paraná, BrazilElectrolux customer consultant. Acting in the role of IT Governance in the management and support of IT teams and Projects in Latin America. As Incident Manager responsible for service levels support, performance evaluation of suppliers and internal teams through KPIs for action plans. As ServiceNow administrator responsible for training and support to employees and service providers on the processes in Brazil, Argentina, and Chile, interactions with global team of IT Services and Projects. As Change Manager responsible for evaluating the IT changes to guarantee its implementation. As Problem Manager responsible for monitoring and tracking trend analysis. -
Project ConsultantEuax Consultoria - Estratégia | Projetos | Processos Mar 2015 - Nov 2016Curitiba, Paraná, BrazilElectrolux customer consultant. Working on initiatives to implement best practices in the management of projects in the IT area. Acting in the PMO role to support project managers by assisting in the management and adequacy of the projects’ products according to the tools and documentation used in the company by its Global matrix unit. Project portfolio monitoring and management using Microsoft’s Enterprise Project Management (EPM). Monitoring of new demands and costs of projects using the DNN web platform in the analysis and targeting for strategic decision making.
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Project AnalystGvt Aug 2014 - Feb 2015Curitiba, Paraná, BrazilManagement of the projects of the IT department, performing the interface between the project office and multidisciplinary teams, ensuring communication between the parties in the implementation of projects with higher quality and adherence to the requirements of security, networking, telecom and operation. Responsible for project management with scope in application customizations, development of forms and upgrades in IT and Telecom infrastructure. Preparation of the project budget with survey of requirements in its pre-project phase for analysis and approvals for its implementation. End-to-end management from the conception of the idea to the transference of knowledge to the production teams in the project delivery. Active management of project risks and project product requirements. -
Project ConsultantDinsmore Compass Oct 2011 - Feb 2014Rio De Janeiro, BrazilProject consultant allocated at the clients Light S. A and Banco do Brasil. In the client Light, working within the IT area to implement project management’s best practices with the use of tools and techniques to improve the product delivery of the project to its customers, monitoring of the progress among stakeholders, performance analysis of the work fronts, elaboration of KPIs according to the specific needs of each project and management of project progress with status report for the client and stakeholders. At Banco do Brasil I worked as PMO in the control of the implementation of the project of migration of PeopleSoftware system to SAP. -
Project AnalystTodo! Soluções Em Tecnologia Jun 2010 - Sep 2011Rio De Janeiro, BrazilLeader in management of Call Center and IT solutions projects. Management of multidisciplinary teams, elaboration of the project schedule using MS Project as supporting tool and control of the projects’ costs, control over the allocation of resources, provision of managerial documentation for managerial and executive reports. Outlining of the project scope, management within the areas of time, quality, resources, communications matrix and risks for the implementation of technological solutions, new sites, restructuring of operations layouts, deployment of service positions and other demands for systems implementation at the various partner clients. -
Project AnalystContax Contact Center Jan 2008 - Dec 2009Rio De Janeiro, BrazilLeader in Call Center project management of for its internal clients, elaboration of commercial proposals, detailing the scope with the specialist areas for the elaboration of the project schedule, creation of managerial documents of monitoring of projects such as status reports and total management of the activities until the delivery of the product in production to the customer. Experience in the implementation of technological solutions (softwares), new service sites, restructuring of operations layouts and implementation of new service positions.
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It CoordinatorDinâmica Group May 2003 - Nov 2007São Paulo, BrazilResponsible for coordination in the structured IT department with a team of 4 people.Maintain the stabilization of internal systems, small developments and customizations using the ADVPL language supported by the Microsiga system (TOTVS) and its tool support.
Ueliton Freitas Skills
Ueliton Freitas Education Details
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Controllership And Finance
Frequently Asked Questions about Ueliton Freitas
What company does Ueliton Freitas work for?
Ueliton Freitas works for Ikea Montréal
What is Ueliton Freitas's role at the current company?
Ueliton Freitas's current role is Fulfilment Integration Process Developer.
What is Ueliton Freitas's email address?
Ueliton Freitas's email address is ue****@****obo.com
What schools did Ueliton Freitas attend?
Ueliton Freitas attended Pontifícia Universidade Católica Do Paraná, Estácio.
What skills is Ueliton Freitas known for?
Ueliton Freitas has skills like Microsoft Project, Ms Project, Pmbok, Erp, Erp, Pmo, Pmi, Pmi, Sistemas Operacionais, Metodologia Pmbok, Pmp, Pmo.
Not the Ueliton Freitas you were looking for?
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Ueliton Freitas
São Paulo, Sp1dinamicagroup.com.br -
Uéliton de Paula Freitas
Porto Alegre, Rs -
Ueliton Freitas
Senhor Do Bonfim, Ba -
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