- Managed a team of 5 employees that direct report.- Preparation of annual IT Infrastructure budget and management of all processes.- Responsible for IT Infrastructure Systems including network, security and information security.- Responsible for end user support and end user experience prosesses.- Manage all purchasing processes and infrastructure investment activities.- Manage suppliers and service providers.- Led all IT replacement, upgrade and installation activities.Some of succeeded projects;- On-prem to Azure migration for some of our productivity project servers.- Replacement ITSM Tool from Manage Engine to Jira.- Renewal of out-of-support switches and access points in the Head Office.- Upgrade Domain Controller environment from server 2012r2 to server 2022.- Implementing a new Asset Management tool and making all asset entries.

- Managed a team of 4 employees that direct report.- Responsible for IT Infrastructure Systems including network and security.- Managed purchasing and infrastructure investment activities.- Led all IT replacement, upgrade and installation activities.

- Administering vsphere virtual environment. Configuring environment work in optimum resources, with all vcenter features. Patch and Upgrade processes for all ESXi servers and vcenter servers.- Capacity management for whole physical and virtual servers running in infrastructure.- Installing and configuring rack mount and blade servers, updating firmware versions and patching regularly.- Administering Cixtrix XenApp/Xen Desktop environment.- Managing virtual machine services running on Azure and AWS (EC2).

- Administering vsphere virtual environment. Configuring environment work in optimum resources, with all vcenter features. Patch and Upgrade processes for all ESXi servers and vcenter servers. (approx. 150 ESXi and 2000 VM)- Tools used for daily operations; Vrealize Operations Manager, Log Insight, SRM, Vsphere Replication, Vrealize Automation.- Installing and configuring rack mount and blade servers, updating firmware versions and patching regularly.- Capacity management for whole physical and virtual servers running in infrastructure.- Installing, managing and monitoring servers that has Windows and Linux Operating System.- Monitoring whole server infrastructure with Microsoft System Center Operations Manager and administering Operations Manager environment.- Administering Cixtrix XenApp/Xen Desktop environment.- Managing virtual machine services running on Azure and AWS (EC2).

- Administering Exchange Online and Office 365 services.- Administering virtualization environment and troubleshooting (Vmware).- Administering servers that has Windows Server operating system.- Support for end user problems as 2nd level engineer.

- Installing and managing Active Directory, DNS and DHCP services.- Managing Microsoft Exchange Server 2010.- Managing and improving Citrix server environment that has 20+ servers and 300+ users.- Diagnosing printers to users according to their locations with using Citrix policy management.- Installing, managing and troubleshooting printers that are connected to a print server.- Installing a file server and managing shares and permissions.- Managing Cisco Call Manager, registering new devices and troubleshooting 1st level issues.- Managing Symantec Enterprise Vault, registering new users and troubleshooting 1st level issues.- Installing physical and virtual servers, tracking their accessibility and 1st level support.- Finding new suppliers and manage current suppliers for IT purchase processes.

- End user support for over 1000 users and 50 locations.- Installing physical servers.- Managing and improving current Service Desk tool.- Troubleshooting the 1st level issues with a teamwork.- Managing the inventory tool that is sync with service desk tool.

- 1st level support to client computer’ s issues.- On-site or remote support for our clients that has maintenance support agreement.