Customer Experience Strategist, Coach and Trainer.Founder Centafold Consults

- Established and managed the Sales department, achieving a record revenue of over $700,000 in 6 months.- Brokered and sustained partnerships with major virtual card providers and financial institutions.- Implemented Virtual Dollar Cards, including Visa and Mastercard variants, for fintech and SME customers.- Formulated and executed strategic business processes, supporting regulatory compliance and achieving targeted ARR.- Drove the development of critical capabilities for the frontline in evolving skills and innovation.

- Led operations and managed daily activities, achieving a significant increase in the branch's Monthly Balance Sheet from N5bn to N12bn.- Collaborated closely with the card department to conceptualize and develop the Virtual Visa Dollar Card product.- Onboarded Chippercash as the maiden customer, resulting in over 1,000,000,000 card distributions in Nigeria.- Played a key role in onboarding Fintech companies, contributing to the growth and success of the Virtual Visa Dollar Card product.

- Grew a Cabal to over three billion naira (N3B) in 6 months with a monthly average income of over thirty million naira (N30M).- Concluded significant transactions, earning commendation letters and congratulatory gifts.- Earned four promotions, reflecting outstanding performances in designated roles.

Responsibilities included, but not restricted to:➔ Client Networking to Optimise Business➔ Identification of New Business Opportunities➔ Selling the focus and image of the Bank to ensure client acquisition and ease of service delivery➔ Deposit Mobilisation.➔ Asset Development and Monitoring.➔ Management of tenured funds.

Responsibilities included, but not restricted to:➔ Client Networking to Optimise Business➔ Identification of New Business Opportunities➔ Selling the focus and image of the Bank to ensure client acquisition and ease of service delivery➔ Deposit Mobilisation.➔ Asset Development and Monitoring.➔ Management of tenured funds.Achievements to Date:➔ Created several quality business relationships.➔ Sustained a track record for performance for the last two(2) years with appraisal scores of As.

- Managed corporate and individual client accounts, portfolio, and stock advisory.- Prospected for clients, demonstrating strong client networking and relationship management skills.

- Managed company administration, staff, editorial, marketing, and publishing.- Identified business opportunities and promoted existing publications, contributing to the National Partnership Publication Scheme.

Responsibilities included, but not limited to:➔ Identifying Business Opportunities for The Institute➔ Marketing of Existing Publications➔ Completing Fieldwork for The First Nigerian Female Autobiographical Compendium➔ Bringing Prominent Women Onboard the Project➔ Interviewing and Compiling the Stories of These Nigerian Women➔ Pre-press and Final Production of the Compendium➔ Production and Marketing of National Partnership Publication Scheme (NAPPS), with a clientele that included:* Department of English, University of Lagos* The Institute of Education, Olabisi Onabanjo Unversity, Ogun State* Department of African and Asian Studies, University of Lagos.

Responsibilities included, but not limited to:➔ Collection of Research Material➔ Editing Pre-publishing Journal Papers➔ Production