Building innovative experiences across physical and digital touchpoints, to create and support meaningful relationships between Verizon and its customers.

Agency of One reimagines how design service is offered as an on-demand fractional design and strategy partner. We work with brands as an external partner or support their in-house teams to develop future solutions that their customers and investors will love.Design as a Subscription lets us provide high-quality multi-disciplinary design support you can pause, resume, or cancel as your design needs change. It's a collaborative partnership focusing on flexibility, consistency, and the quality of the output. We are -as the name implies- an Agency of One, but we partner with top creative collaborators for projects that call for a larger team.www.agencyof.oneServices:Design Research & Strategy, Concept Development, Digital/Physical Experience Design

Co-founder, Creative Director of a mobile-based service search platform with a social twist. Designed UX/UI flow, visual identity, and brand guidelines. Overseeing the product design and development team. Developed go-to-market and investor strategy informed by market fit and user research.Qrew is part of Wharton Business School's VenturLAB and Google for Startups programs.

Helping global brands better understand how the world is evolving across design, technology and consumer landscapes. Worked with multi-disciplinary teams to create human-centered experiences of the future across digital and physical worlds. Created a framework exploring ways to incorporate Neuroaesthetics and Design Feeling into design processes.• Worked with JPMorgan to assess trends in payment technologies and help them imagine ways they can be integrated into next-gen physical retail spaces. Collaborated with strategy and research teams to conduct and synthesize contextual research, stakeholder, user and SME interviews. Developed, visualized and presented concepts for feedback and buy-in from the client. • Designed customer experiences for BCP, the largest bank in Peru, identifying the needs and motivations of customers within digital (web & app) and physical (in-branch) touchpoints across their entire journey. Worked with research, strategy, product management, architecture, visual design, and development teams to create and test user-centric solutions that aligned with the business needs. We built a low-fidelity branch prototype and pilot branches in Lima to test initial interaction concepts. • End-to-end credit card shopping experience for Chase Bank across the web and mobile platforms. Created website architecture, user journey, experience flows, wireframes, and high-fidelity prototypes. • Worked with discipline leads and internal stakeholders to create a new design framework around Neuroaesthetics and Design Feeling. Developed materials for designers and BD teams to utilize in their processes. • Worked with the Experience Design discipline leader to define and communicate XD’s scope, processes and talent profile. • Participant in Frog’s “22” Exhibition during New York Design Week, showcasing provocative ideas on what life may look like in 22 years across real and virtual worlds.Clients: JPMorgan Chase, Banco de Crédito del Perú (BCP), Coca-Cola

I work with brands, agencies, startups, and internal teams to help them envision the future, and connect with their customers through emotionally charged moments across digital and physical worlds. Design Strategy:Design Research, Landscape and Trend Reports, Opportunity Areas, Executive and Pitch Decks, Design Thinking WorkshopsConcept Development:Design Moodboards, Concept Sketches, 2D/3D visualization, Signature Moments, Concept DeckUser Experience Design:UX/UI Design, User Personas & Journeys, User Flows, Wireframes, Low & High Fidelity PrototypesPhysical Design:Environmental Design, Spatial Experience, Product Design, Packaging, PrototypingClients: Comcast, Jupe

Designed holistic brand touchpoints across multiple platforms to create immersive, intuitive and efficient experience ecosystems. Identified opportunities to inject technology into the physical guest journey including guestrooms, public spaces, interactive art, restaurants, retail, and workplaces.Collaborated with clients, internal and external partners to support and influence business objectives. Managed designers and agencies. Acted as an intrapreneur to support implementation of an agile start-up approach using design thinking methodologies. Advocated design innovation and business-conscious design (also design-conscious business) within the organization.///Creative Lead for IoT - Hotel Room of the Future project, a collaboration between Marriott International, Legrand, Samsung, and Amazon to imagine the intelligent hotel room and its experience ecosystem. Worked with the research team to conduct qualitative research to assess concepts to be further developed. Presented to C-Level Executives and press. -Digital, meet Physical: Collaborated with an external agency to create an immersive interactive platform to test concepts like gesture recognition, responsive environment and audio branding in public spaces.-Inclusive Design "Room for All": Experience design lead for the next-generation accessible hotel room and the prototype room activation.-Lighting for Wellness: Collaboration with Lighting Research Center to study how lighting affects wellness, productivity, sleep, and consumer decisions.-Corporate Design Ethos: Research and development of a corporate design POV to support cohesive design approach within various functions of the organization.

Worked on design innovation initiatives including experience design for Starlab, Starwood’s innovation center on 5th Avenue - which is both a collaborative creative powerhouse, and an immersive storytelling environment. Pitched design innovation roadmap which became the foundation for my next position when Marriott International acquired Starwood Hotels in 2016.Some other highlights include Sheraton's global retail concept, lighting innovation research and development of coworking concepts for hotel public spaces.

Product and experience design for all 11 lifestyle brands at one of the most innovative hotel companies in the world. Worked with other designers and vendors from concept to execution. Direct correspondence with clients and senior executives to understand and build upon their expectations, while overseeing agencies for the results that push the boundaries. Created signage system for Starwood's award-winning loyalty program SPG that was rolled out in 1100 hotels. Designed W Hotel's global holiday activations. Redesigned the W in-room product display, saving the brand and hotels over $300K globally through production and shipment efficiencies.

Lead Designer of events, branded environments and experiences for some of the top brands in technology, entertainment and travel including Google, Delta Airlines, AMC Networks and Absolut Vodka.Worked directly with client in most cases, delivering to their messaging goals and business priorities in most efficient manner. Dedicated designer for all Google projects.

Design, manufacturing and marketing of my line of home products. Featured designer at ICFF Studio, Accent on Design at NYGF and IDSA’s “Equilateral”. Press coverage includes FastCoDesign, DesignMilk, House Beautiful and Manhattan Magazine.

Wrote about product and environmental design for Istanbul based magazine.

Designed products and experiences for brands including Ray-Ban, Absolut and Reorient.

Created retail displays and vignettes showcasing products in visually compelling ways. Worked on visual customer experience to ensure clear and effective informational communication. Worked with modular retail fixture systems to control foot traffic and create product hierarchy.