IT Professional with large experience leading global teams in Brazil, India and USA. Expertise on software development and support, managing thru productivity, quality and stability metrics.Proven leadership skills driving diverse teams to continuous improvement and customer excellence. Strong knowledge on manufacturing and services businesses and systems, including CRM and partner communication. Experienced in gaining consensus from stakeholders on all levels for complex and global projects, delivering them on-time and on-budget.Specialties: Management of multi-functional and large IT Teams, IT Architecture, deliver global and complex projects, negotiations with all layers in organization, innovation (on software engineering processes and on business process).