Uira Endy Ribeiro Email and Phone Number

• Manage the college's cloud computing environment, ensuring scalability, reliability, and cost-efficiency in cloud services.• Develop and implement comprehensive information security policies, protocols, and practices to safeguard sensitive data and ensure compliance with regulations.• Lead software development projects, collaborating with teams to deliver efficient and user-friendly applications that meet the college's needs, student dashboard and Learning Management System (LMS).• Decision Maker of the college's IT strategy, aligning technology initiatives with the institution's goals and future requirements.• Collaborate with vendors to source, implement, and maintain software, hardware, and cloud services, negotiating contracts and ensuring service level agreements are met.• Plan and manage the IT department's budget, allocating resources appropriately for cloud infrastructure, software development, and security initiatives.• Develop and maintain disaster recovery and business continuity plans to minimize downtime and ensure data integrity in case of unforeseen events.• Coach and mentor IT staff, fostering a culture of continuous learning, skill development, and collaboration within the team.• Ensure that all IT practices, software development, and cloud deployments comply with relevant regulations such as GDPR, FERPA, and HIPAA.• Communicate effectively with college stakeholders, including faculty, students, and administrators, to gather requirements, provide updates, and align IT initiatives with academic and administrative needs.

• Developed a proprietary LMS platform tailored for technology training, featuring simulations and labs for rapid and real learning of innovative IT technologies.• Developed a proprietary system for training individuals in the technology field to succeed in certification exams within the technology and software industry.• Professor of courses: LPI Linux Essentials, LPI Linux Certification Level 1, LPI Linux Certification Level 2, LPI Linux Certification Level 3, CompTIA Linux+ Certification, Proxy SQUID, Samba 4 Software, Pfsense Firewall software, Iptables firewall software, AWS Cloud Computing 101, Apache Web Server, Nginx Web Server, MySQL Relational Database, Oracle Database, ModSecurity Firewall, Docker Container Software, Kubernetes 101.

1. Network Design and Implementation: • Design, implement, and maintain VoIP infrastructure. • Develop VoIP network topologies and architectures. • Configure VoIP components such as gateways, switches, and routers. 2. System Integration: • Integrate VoIP systems with existing telecommunication networks. • Work closely with cross-functional teams to ensure seamless integration. • Configure and test SIP trunks, PBX systems, and other VoIP-related equipment. 3. Performance Monitoring and Optimization: • Monitor VoIP network performance to ensure optimal functionality. • Conduct regular performance analysis and implement optimization measures. • Troubleshoot and resolve network and system issues promptly. 4. Security Management: • Implement security protocols to protect VoIP networks from potential threats. • Regularly update and patch VoIP systems to prevent vulnerabilities. • Conduct security audits and compliance checks. 5. Technical Support and Troubleshooting: • Provide technical support for VoIP-related issues. • Diagnose and resolve hardware and software problems. • Assist in root cause analysis for recurring issues. 6. Documentation and Reporting: • Maintain detailed documentation of VoIP network configurations and changes. • Generate reports on network performance, incidents, and resolutions. • Document standard operating procedures (SOPs) for VoIP network management. 7. Project Management: • Lead VoIP projects from planning to implementation. • Coordinate with stakeholders to define project scope and requirements. • Ensure projects are delivered on time and within budget. 8. Training and Mentoring: • Train and mentor junior engineers on VoIP technologies and best practices. • Develop training materials and conduct knowledge transfer sessions. • Stay updated with the latest industry trends and advancements.

It directs, coordinates and controls the implementation of the company's IT master plan, observing approved schedules, priorities, and budgets. Provides the company with existing systems and resources on the market.It directs the survey of users' needs, oversees the development of system projects, seeks solutions in the application software market or contracts services from external suppliers for development. It manages the computer network and oversees the maintenance of the programs and systems deployed.· To advise the maintainer on the use of information technology· Assist the maintainer on the use of technology to improve management processes, control costs and increase profitability· Manage information security· Manage software development· Manage the technology infrastructure· Manage network and telephony services· Manage Internet servers· Manage database servers

Academic Director of Campus Belo Horizonte - Responsible for the academic management of 16 undergraduate and postgraduate courses. Responsible for 6000+ students.