Udana Wijerathne Email and Phone Number
Udana Wijerathne personal email
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As a Senior Agile Delivery Manager at Amused Group, I connect dots and help all levels of talents to maximize throughput, effectiveness, and efficiency of wagering software solutions development. With 17+ years of experience in IT Service Management, CRM, Project Management, and Customer Services in various industries, I have a proven track record of delivering agile projects with scrum, ITIL, and lean thinking methodologies.I am also a certified advanced scrum master and an agile coach, with a master's degree in business administration, a masters in IT Project management and with a diploma in digital marketing. I have led agile transformation initiatives, headed BA and PMO offices, and implemented IT service desk solutions for multiple clients across the globe through different phases of my professional career. My mission is to enable teams and organizations for achieving higher performance, productivity, and internal/external customer satisfaction through agile coaching and process optimization.
Amused Group
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Senior Agile Delivery ManagerAmused Group Dec 2022 - PresentAustraliaConnecting dots and helping all level of talents to maximize throughput, effectiveness and efficiency of wagering software solutions development.Tools we use - Jira, AzureDevops, Confluence
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Senior Consultant (External) - Agile TransformationM I Synergy (Pvt) Ltd Mar 2021 - Dec 2022Sri LankaLeading the company for accelerated delivery, higher efficiency and productivity through agile coaching, and process optimization.Heading BA & PMO OfficesImplementation of ITIL V4 IT Service Desk -
Head Of DeliveryVillvay Systems Jul 2020 - Dec 2020Colombo, Western, Sri LankaHead of Delivery of all global projects came from North America, Europe and Australia catering to diverse technology and delivery requirements.
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Manager - Process Excellence & Application SupportGe Tran Oct 2019 - Jun 2020Colombo, Western, Sri Lanka -
Software Engineering ManagerGe Transportation'S Digital Solutions Aug 2016 - Oct 2019Sri Lanka
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Project ManagerShipxpress Inc. Sep 2014 - Aug 2016ColomboProject Management & Process Management of ShipX Portal & Mobile Portal.Consulting to adopt & adapt ITIL best practices for service management in managing customer accounts such as Hess,Ryder,FHR.Holding duties as the President of the companie's Welfare Society for year 2015-2016.https://www.facebook.com/ShipXpress-Welfare-739644206078746/?fref=ts
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External Consultant For Csg International Account Of VirtusaCsg International Feb 2014 - Aug 2014ColomboRole:Production Controller involved in transition planning resource screening and loading into BOT projects. -
External ConsultantVirtusa Jan 2012 - Aug 2014External Project Manager -
External Consultant -Virtusa Corporation For Bt ProgramBt Jan 2012 - May 2013ColomboProject Manager BT -Application Support & Maintenance -
Account Manager - It SolutionsDpj Holdings Jul 2011 - Dec 2011Analysing the businesses, finding the vaccum areas where Process information flow automation is needed and proposing solutions integarting necessary hardware,software & Communication media.
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Project ManagerUnicode Solutions Pvt Ltd Jan 2010 - Jun 2011ColomboBusiness Anlaysis & Project Management of ERP solutions
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Project ManagerDuo Software Pvt Ltd Jun 2009 - Dec 2009New Delhi Area, IndiaOnsite software project manager for Den Networks PVT Ltd. (A Satelite TV Subscriber Management System) -
Senior Executive -It Service ManagementDialog Axiata Plc 2006 - 2009ITIL -IT Service Management -
Customer Service ExecutiveHsbc Jan 2005 - Jun 2006ColomboA team member and operational auditor of Pre Authrorized payments and Account opening teams
Udana Wijerathne Skills
Udana Wijerathne Education Details
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Marketing -
Master Of Business Administration - Mba -
Ge- CrotonvilleOrganizational Leadership -
Scrumalliance
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Information Technology Project Management -
Delivering Agile Peojects With Scrum
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Microsoft Project Essentials
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CisiInvestment
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Securites & Exchange Commission Of Sri LankaEquity Investment
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ExinItil
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University Of Kelaniya,Sri LankaManagement & It
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Central College Kuliyapitiya
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Bandaranaike Center For International StudiesInternational Relations And Affairs
Frequently Asked Questions about Udana Wijerathne
What company does Udana Wijerathne work for?
Udana Wijerathne works for Amused Group
What is Udana Wijerathne's role at the current company?
Udana Wijerathne's current role is Senior Agile Delivery Manager @ Amused Group | Accelerating Delivery, Higher Efficiency, Agile Coaching.
What is Udana Wijerathne's email address?
Udana Wijerathne's email address is ud****@****ail.com
What schools did Udana Wijerathne attend?
Udana Wijerathne attended Sri Lanka Institute Of Marketing-Slim, Postgraduate Institute Of Management (Pim), Ge- Crotonville, Scrumalliance, The George Washington University, The George Washington University, The George Washington University, Cisi, Securites & Exchange Commission Of Sri Lanka, Exin, University Of Kelaniya,sri Lanka, Central College Kuliyapitiya, Bandaranaike Center For International Studies.
What are some of Udana Wijerathne's interests?
Udana Wijerathne has interest in Social Services, Politics, Environment, Poverty Alleviation, Science And Technology, Human Rights, Animal Welfare.
What skills is Udana Wijerathne known for?
Udana Wijerathne has skills like It Service Management, Software Project Management, Project Management, Itil, Business Analysis, Requirements Analysis, It Strategy, Microsoft Sql Server, Team Management, Change Management, Telecommunications, Agile Methodologies.
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