Ujas Modi Email & Phone Number

Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

• Coordinating and managing independent delivery contractors, allocating routes already optimized for the drivers• Budgeting sorters and drivers in conjunction with the volume forecast• Handling freight of 5 cities of Nova Scotia including Halifax station• Calculating Weekly Employee Payroll and Contractor Payout• Creating & managing daily cases with Multiple Clients including Amazon• Analyzing daily route distribution of optimized packages and forecasting manpower based on the daily accumulated and updated data• Real time monitoring of the deliveries, if necessary, intervening by finding solutions to meet the KPIs• Managing undelivered packages and warehouse returns• Completing daily reports and uploading them on share point for the assessment of the QA team• Participating in the development of procedures and working methods in collaboration with the Director of Operations and monitoring KPIs• Leading the ops team and quickly adapting to the needs of the situation & using problem solving skills to ensure the smooth functioning of the Station• Developing & implementing process to achieve better operation of the Station• Updating the Station Manager on daily/weekly functioning of the station• Recommending updates & or course of action for processes & procedures for achieving operational excellence• Communicate all delays or variances in inbound/outbound freight to the appropriate parties

Halifax, Nova Scotia, Canada

• Coordinating with the Operations Supervisor while assisting customers and delivery drivers by phone and email to ensure deliveries are completed on time• tracking and tracing (High values packages)• data received of parties is input in the system, report production and use of internal system • Resolve customer complaints regarding missing packages, wrong address delivery and wrong packages• Monitoring delivery protocols with advising to drivers

Halifax, Nova Scotia, Canada

-Handle cash, credit or check transaction with customer -Answer Customer questions and help them with their needs-Provide Services to the customers in the self-check out-Redeem coupons and discounts-Maintain cleanness in checkout areas -Minimize the customer waiting time when in a queue-Greet and thank customers with a positive attitude

Ahmedabad, Gujarat, India

• Negotiated Freight rate with Shipping Carrier & Quote to Customers via E-mail• Allotment/Booking Container to Ocean Carrier like Maersk, CMA CGM, Hapag-Lloyd etc.• Customer Service responsibilities include communication with shipper throughout the shipment (Vessel Planning with best transit time, Container movement from pick up to Loaded up to vessel)• Ensured that all documents required for export like B/L Draft, Invoice, Packing list, file cargo manifest• Sent B/L Draft and other documents to shipper for approval• VIA Request, Load List, Pre-Alert, submit shipping bill to shipping line• Assisted with custom department to clear the export cargo and help to generate a Shipping bill• Get Approval for Dangerous Goods from shipping carrier (MSDS, Haz Class, proper shipping name)• Handled FTL, LTL Shipment, HWBL, MWBL, On-board Status,• Provided weekly vessel planning to customers as per requirement of shipments• Maintain a daily reports and update to Branch manager• Communicated with internal departments as in operation, account, sales, dispatch, customs etc.

Post Graduation Diploma In Logistics & Supply Chain Management, Shipping, Logistics & Supply Chain Management

Master Of Business Administration (Mba), Shipping And Logistics