Ujjwal Prajapati Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Resolve supply chain and logistical issues while primarily working with the SAP S4/HANA MM module.
• Troubleshoot the discrepancies that arise when data is transferred between applications.
• Tested in-house software applications before a new version release.
• Created invaluable technical documentation for day-to-day processes that can enhance the learning experience for new hires in the same role.

Mississauga, Canada

• Executed quick and accurate transactions in a fast-paced environment
• Resolved customer disputes in a patient and friendly manner
• Increased sales of rewards card through exceptional marketing skills
• Provided excellent customer service, made an extra effort to help differently abled customers

Toronto, Ontario, Canada

• Engaged in outreach campaigns via social media and virtual class announcements.
• Research and maintain an up-to-date database of questions and answers based on on-campus services
• Manage the student triage process. Help connect students to information.
• Brought awareness about the newly launched program.

Toronto, Canada

• Setup new workstations for clients
• Deploy Windows and Mac OS.
• Performed user migration to new workstation and OS.
• Joined Systems to Domain.
• Installed RAM and Hard drive in new laptops.
• Document the behaviour of servers on a spreadsheet.